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Love Your Audience

June 20, 2016 by Dennis Fischman 5 Comments

Do you know what hurts me?Rabbi Levi Yitzhak of Berdichev in the Ukraine, used to say that he had discovered the meaning of love from a drunken peasant. The rabbi was visiting the owner of a tavern in the Polish countryside. As he walked in, he saw two peasants at a table. Both were gloriously in their cups. Arms around each other, they were protesting how much each loved the other.

Suddenly Ivan said to Peter; “Peter, tell me, what hurts me?”

Bleary-eyed, Peter looked at Ivan: “How do I know what hurts you?”

Ivan’s answer was swift: “If you don’t know what hurts me, how can you say you love me?”

Love your audience.  Know what hurts them.

Know what excites them, frightens them, makes them happy, makes them proud.  Know what they want and what they detest.

Love your audience and you will frame messages just for them.  They won’t read your messages if they don’t feel the love.

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Are You Writing Memos When You Should Be Telling Stories?

October 15, 2015 by Dennis Fischman Leave a Comment

All week, I’m a communications consultant for businesses and nonprofit organizations. Then, every Sunday morning, I tutor twelve-year-olds for the Jewish coming-of-age ceremony that’s called bar mitzvah for boys or bat mitzvah for girls.

At a certain point—it happens to almost all of them—they lose confidence. “I always mispronounce that word,” one tells me. “I’ll never get that tune right!” another says. And the irony is that they are so close, right at that moment. All they need is to know they can do it.

So I tell them the story of my bar mitzvah.  Read that story at http://www.trippbraden.com/2014/07/22/writing-memos-telling-stories/.

What about your organization? Are you writing memos when you should be telling stories?

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You CAN Be Too Brief

July 7, 2015 by Dennis Fischman 1 Comment

We’ve all heard the advice. Whether you’re blogging, tweeting, or writing a letter, shorter is better.  Right?

But it is possible to be too brief.  fresh fish sold here

The fishmonger looked up proudly at his new hand-painted sign.  “Fresh fish sold here,” it proclaimed.

A friend tapped him on the shoulder. “Nice sign, but it shouldn’t say ‘fresh'”, he advised.  “That makes people think about the possibility that it…might not be.”

The fishmonger took his paintbrush and painted over the “fresh.”

Another friend asked, “Why does it say ‘here’?  Where else would you be selling it?”

The fishmonger painted out the word “here.”

“Sold?” asked a third friend.  “Does anybody think you give your fish for free?”

One more swipe of the brush removed the ‘sold.’

A fourth friend scoffed, “Why say ‘fish’?  You can smell them a mile away!”

With a sigh, the fishmonger raised his brush and painted out the last word.

Don’t take well-meaning advice that doesn’t fit what you’re trying to say.  Go on as long as it takes to put your message across.  No more…but no less.

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