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How to Make Your Meetings Happy and Productive: 3 Questions You Can Ask

April 24, 2014 by Dennis Fischman Leave a Comment

We love talking with friends.  We hate going to meetings.  Why?

Too often at meetings and conferences, we’re listening to people we don’t know, talking about an agenda that doesn’t matter to us.

With friends, we can share not only thoughts and plans, but hopes and dreams–the things that make us get out of bed in the morning–the things that make us human.

If only we could invite people to bring their whole humanity to the conference room. But how?  Ask these three questions.

1. How You Got Here

“What is the winding path of your life, that has brought you to the work you do?” Hildy Gottlieb of Creating the Future asks this question at the beginning of every event.

Every time I begin a training or facilitation or even sometimes a keynote address, I ask people to turn to their neighbor and spend a few moments asking and answering those two questions. Every time, the room comes alive with chatter and laughter and gesticulating hands.

Try asking this question at the start of your next Board meeting.  See how happy and productive the rest of the meeting becomes!

2. The Awesome Thing that Happened

Marc Pitman, The Fundraising Coach LLC, begins training sessions with the question “What is something amazing that happened to you this week?”  Hildy Gottlieb asks the same question at the beginning of every Board meeting.  Why?  She quotes Hank Green:

There are two ways to make the world a better place. You can decrease the suck, and you can increase the awesome… And I do not want to live in a world where we only focus on suck and never think about awesome.

If your meetings feel like a great big time suck, start them with awesome.

3. What You Will Remember

You’ve come to the end of your panel, or conference, or meeting, and it was grand.  Really.  But you have phone and email messages and a long to-do list awaiting you.  How do you remember what you learned, and carry the experience into your daily work?

Hildy Gottlieb suggests giving yourself the rare pleasure of reflection.  At Creating the Future:

We ask folks to look over the notes they may have jotted down during the meeting, and to share what in particular stood out for them about the meeting.   It is again very grounding to learn about each other in this way. And it is also a great segue to ongoing email conversations that can carry us through to the next board meeting.

Talking about what matters to you will help you remember.  Listening to what other people care about will help you pull together as a group.  Knowing that you will make time to do both will make your meetings happier and more productive.

Try it and see!

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What Can Blogging Do for Your Nonprofit?

April 17, 2014 by Dennis Fischman Leave a Comment

If you’ve enjoyed posts on Communicate!, maybe you’d like to blog for your own organization.  Learn how.  Sign up for my webinar, sponsored by NPO Connect.

Blogging on a Mission, with Dennis Fischman

Your cause is important, but how often do your supporters think about it? Do you have the nagging suspicion that from one quarterly newsletter to the next, they’ve forgotten about the issues you work on…and you? Blogging may be your solution.

In this webinar, consultant Dennis Fischman, author of the Communicate! blog, will show you where to begin and how to succeed. You will learn how to pick topics that your supporters want to know more about, create an editorial calendar, and write material people will read online.

Dennis will help you answer questions like:

  • Should your blog be one person’s writing or can you pull together a team of contributors (while maintaining a consistent voice)?
  • How do you incorporate stories, photos, and video?
  • And how do you promote your blog through email, social media, and the other channels you have available?

To sign up for the webinar, go to http://npoconnect.org/content/blogging-mission-dennis-fischman. 

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How to Make Your Nonprofit the People’s Choice

April 8, 2014 by Dennis Fischman Leave a Comment

Who is Donald Berwick and why do I know his name?

Donald Berwick is one of five Democrats running for Governor of Massachusetts.  He’s not a career politician, and he hasn’t been in the headlines for years like some of the other candidates.  I know about him because of a story.

In their book Switch, Chip and Dan Heath illustrate their own model for bringing about change by telling a story about Berwick.

In 2004, 1 out of every 10 patients in the U.S. received defective medical care.  For instance, they “did not receive their antibiotics in the specified time.”  So, “thousands of patients were dying every year, unnecessarily.”  Dr. Donald Berwick set out to change that.

  • He proposed that the medical industry save 100,000 lives in 18 months, and he gave them six specific ways to do it.
  • He brought in a mom whose little girl had been killed by a medical error.  She told the hospitals, “I know that if this campaign had been in place four or five years ago, that Josie would be fine.”
  • He made it easy for hospitals to join the campaign (by signing a one-page form) and brought them together in conferences where they could see how others just like them were succeeding.

As a result. by the set date, the campaign had saved 122,300 lives, “the equivalent of throwing a life preserver to every man, woman, and child in Ann Arbor, Michigan.”

Because of this story, when Berwick decided to run for Governor, I knew his name.

There’s an election going on, and your nonprofit organization is one of the candidates.

You’re competing for volunteer time.  You’re competing for donor money.  Everyone in your community can choose from a slate of good causes and “cast their vote”–for you, for a similar organization, or for a completely different cause that also appeals to them.

You need name recognition to win.  No one will vote for you if they don’t know who you are.  But how do you make sure people hear about you, and remember your name?

Tell stories.

Tell stories that dramatize the problem you’re trying to solve.  Tell stories that give people hope that there are solutions.  Give them a chance to be the hero of the story by giving you their time or money.

When they choose between you and other organizations, make sure they know your name.  Then you’ll have a chance to get their vote.

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