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What’s Your Campaign Story, Nonprofit?

November 6, 2017 by Dennis Fischman Leave a Comment

As tomorrow’s election approaches, the news is full of last year’s election. Particularly, both presidential candidate Hillary Rodham Clinton and seasoned campaign manager and Democratic National Committee operative Donna Brazile have books out trying to explain what happened.

campaign biographyLooking back at elections can teach us something, but there’s an equally interesting kind of book to read: the kind that’s published before the election. We’re talking about the campaign biography.

Barack Obama’s The Audacity of Hope was a brilliant example. It told the story of who he was and made that the story of what we, the voters, wanted to see. It won him donations, volunteers, votes. It helped make him President.

Nonprofits can learn a lot from the campaign biography.

There’s an election going on, and your nonprofit organization is one of the candidates.

You’re competing for volunteer time.  You’re competing for donor money.  Everyone in your community can choose from a slate of good causes and “cast their vote”–for you, for a similar organization, or for a completely different cause that also appeals to them.

You need name recognition to win.  No one will vote for you if they don’t know who you are.  But how do you make sure people hear about you, and remember your name?

Tell stories.

Tell stories that dramatize the problem you’re trying to solve.  Tell stories that give people hope that there are solutions.  Give them a chance to be the hero of the story by giving you their time or money.

When they choose between you and other organizations, make sure they know your name.  Then you’ll have a chance to get their vote.

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TY Thursday: Your Donors Will Love This Video

November 2, 2017 by Dennis Fischman Leave a Comment

https://www.youtube.com/watch?v=ed8oVESVL00&feature=youtu.be

If you want to get your donors to give to your nonprofit again, you must thank them. Not once in a letter, but many times, in as many ways as you can.

I’ve been talking with you about thanking your donors using video. It’s easier than you think, and it puts small nonprofits on the same footing as huge ones.

Don’t believe me? Take it from my colleague Pauline Urbano Hechler of Hechler Consulting. A client of hers, a school, was happy to receive its first major gift. Pauline suggested they send the donor, Edna, a thank-you video.

Edna loved it. Take a look for yourself. Would your donors love it too?

 


You should plan to thank your donors throughout the year. But how? Every Thursday, I’ll share a different idea.

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Fundraising Tuesday: Is Your Nonprofit American or Australian?

October 31, 2017 by Dennis Fischman Leave a Comment

Australia

Australia, where the target audience is the government

Does your nonprofit organization want to be known and respected?  Why, and by whom?

The answer may vary by country–and how you answer determines how you should communicate with your supporters.

Australian not for profits…

I spoke with Chris Gandy, a colleague and the founder of the Australian consulting firm Cause and Effective.

In Australia, it is common for not-for-profits to compete to receive funding from the government.  Few of these organizations obtain a significant portion of their budget by fundraising from the public.

That means that content marketing in Australia is aimed at a very specific audience.  The people that our friends Down Under want to impress with their organizations’ expertise are what we in the U.S. would call bureaucrats.  This audience expects subject-matter knowledge, well-substantiated claims, and detailed evidence that taxpayer money will be spent appropriately.

…vs. U.S. nonprofits

In the U.S., government is still the biggest source of funds for nonprofits, but its share is declining.  Over the last dozen years, I have seen nonprofits increasingly market themselves to donors, community-minded businesses, and philanthropic foundations.

These givers ask first, “What difference do you make?”, and only then, “How much do you know?”  And the rule of thumb in the U.S. is to win hearts first.  Once people want to support you, they will look for reasons to do it–and by providing those reasons, you clinch the deal.

Of course, it’s not a simple binary choice. Bureaucrats have hearts, and donors have heads.  But for your agency, getting the balance between the two right is crucial for your fundraising success.

At your nonprofit organization, are you more American or Australian?  Which is more important to you: your organization’s prestige in your field, or your brand loyalty among your supporters?

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