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How Do You Attract Big Gifts from the Affluent? – Part I

June 29, 2015 by Dennis Fischman 1 Comment

A guest post from Tripp Braden, of Developing Serving Leaders

Tripp Braden

Tripp Braden

You don’t know me, but I help nonprofits attract larger gifts for their organizations.

Many of my clients and partners are some of the world’s most successful philanthropists. They give billions of dollars to nonprofits every year. Several are members of The Giving Pledge.
I expect even more to make significant gifts to nonprofits as they move from active business leadership towards their retirement and the second acts of their lives.

Here’s why most of the corporate leaders I know believe it’s important to reinvest in our society.

Why the Biggest Givers Give

One part of my business practice helps my clients deal with creating a lasting leadership legacy that continues for generations. I challenge my best clients to make a difference in the world; it doesn’t end when they retire. I have also given gifts that have exceeded six figures. These gifts helped organizations get significant additional gifts that exceeded eight figures.

Dennis asked me to share what I know about the world’s most dedicated givers. I hope to help you better understand what my affluent clients might look for when they invest their money in your nonprofit.

Excite Them about Your Mission

Let me give you three ideas that can help you get more money and engagement from men and women who can make a gift that changes your organization forever.

The first opportunity to connect with more affluent givers starts with your mission. Most nonprofits struggle when it comes to defining their mission. Let me rephrase that: most nonprofits are very active in being all things to all people. They think what big donors are looking for are big numbers. They believe the bigger the numbers, the greater the chance they will find the big gift.

My experience is the clearer you are on your mission and how you plan to help your community, the better you are positioned to find the right people to support your organization.

Your mission cannot only be on the plaque in your offices. It must be understood and shared with every person who works in your organization.

The Mission Driven Donor

Most successful entrepreneurs are mission driven. If you want to better understand how they see the world, ask them what their mission was when they started their own organization. I’ve never met a successful entrepreneur who didn’t see a business in their mind before they started their organization.

To get people to understand your mission, you must help them connect the dots between their gift and your mission. It is critical that you appeal to the best parts of who they are when nurturing a relationship with a larger contributor.

Most entrepreneurs have strongly held ideas on almost everything. To me, this means you must be willing to stand up and share what you believe. They will be attracted to both your passion and your purpose.

What if they don’t agree on your position? Be willing to advocate it, but also listen to why they feel the way they do. It gives you clues on who they are and how they may be able to help your culture grow to the next level.

I’ll give you the other two ideas on how to connect with more affluent givers in my next post, on Thursday. See you then.

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Is Your Marketing Putting Lipstick on a Pig?

June 23, 2015 by Dennis Fischman 3 Comments

My wife Rona owns a small real estate agency. The people who try to market to her continually amaze her–and not in a good way.  I told you before about the phone solicitor who lied to her and the email marketer who never told her the truth.  Here’s the story of a bank that failed to earn her interest.

piggy_bank

“We just lowered our rates and are now offering a special discount for purchases and New Clients,” the bank’s email said.  “Let me know if there is anything I can do to help you or your clients.”

Now, Rona had never done business with this bank before. This was the bank’s first contact with her: its equivalent of a cold call.

Rona gets twenty of these marketing emails a week. Most of them, she  deletes unread.  This one, she sent to me as an example of poor communications...and then deleted it.  Why?

  1. The message wasn’t personal.  The bank could have sent the very same message to a hundred realtors (and probably did).
  2. They hadn’t done their homework.  A buyer’s agent like Rona prides herself on service.  She wants to recommend banks who do the same, not necessarily the ones with the lowest rates that day.
  3. They hadn’t built a relationship with her and didn’t try to. The email was quick offer, in and out, wham, bam, thank you ma’am.  (And the person who sent it was supposedly a Senior Relationship Manager!)

Sure, the tone of the email was polite, and it expressed an offer to help…but the “help” would benefit the bank more than it did Rona or her clients.  You can’t put lipstick on a pig, even if the pig is a bank.

Whether you’re a bank, a business, or a nonprofit, if you’re sending out email like this to people and expect them to respond, it’s a waste of  time.  What should you do instead?

  • Personalize it.  At minimum, use the name of the person you’re supposed to be speaking to!  But it’s much better if you can tailor your message to that person’s interests.  And that means…
  • Know your audience.  At very least, segment your list into groups that have something in common and write a message that will appeal specifically to them.  And even better…
  • Take the time to build trust.  Anybody can blast emails.  Only a few will make themselves stand out.  Take the time to be one of those.

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Why I Like Social Media

June 18, 2015 by Dennis Fischman 5 Comments

Cap-and-Gownhp-laptop-computers-2

“You have a Ph.D. Why do you like working with social media?”

I’d been helping Bobby, a young nonprofit professional in Ohio, think about relocating to the Boston area. He found my advice  useful.

Clearly, however, he found my choice of career puzzling.  Over time, I had moved from the academic life to nonprofit management, and now I specialize in nonprofit communications, including social media.

Here are some of the answers I gave him.  With social media, I can:

  • Help worthwhile organizations build closer ties to people.  Your agency’s Facebook friends and Twitter followers end up identifying with you, caring about your work, and supporting you with volunteer time or donations.
  • Continue learning more and more about any subject that fascinates me by following ongoing conversations on that topic.
  • Learn about subjects I had no idea I wanted to know about, until some interesting item crossed my path.
  • Keep in touch with people I like,  even when we’re quite unlike. 
  • Let some serendipity into my life.

How would you answer Bobby’s question?  Why do you like working with social media?

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