Communicate!

Helping you win loyal friends through your communications

Navigation Bar

  • About
  • Services
  • What Clients Say
  • Contact

Do You Know What You’re Writing About?

June 16, 2015 by Dennis Fischman Leave a Comment

writing topic

How do you find your topic?

Articles have titles. Email appears under a subject line. Newsletters use headlines. Each is a way of answering the readers’ question, “What are you writing about?”

Answer that question well and your readers will stick with you. Leave them wondering and they toss that newsletter into the trash or hit that delete button on the keyboard.  You might as well never have written anything!

How do you ensure that your readers know at a glance what you're writing about? Share on X

Topic first

Knowing what you’re writing about–your topic–is the first order of business for your readers. But you, the writer, may start with a topic…or only discover it at the end.

Some people write on a schedule. (I publish my blog every Monday, Tuesday, and Thursday, for instance.) If you do, you will find it useful to have a communications calendar. Write down at least the general topic for each day, ahead of time. That way, when you sit down to write, you won’t be staring at a blank screen, waiting for inspiration to strike.

Plug the topic on your calendar into the title, subject line, or headline, and your readers will know what to expect. But you’ve made them a promise. After your first draft, check what you’ve written is what the title says it’s supposed to be!

Topic last

Whether or not you plan your writing ahead, sometimes you write something unexpected. Inspiration strikes, or a news item springs up suddenly that you just have to address.  In those cases, you may have a sense of what you want to say without yet knowing exactly the point you want to make.

I’d still suggest putting a general subject line or title at the head of the piece. Consider that a placeholder. Write your first draft to discover what it is you’re writing about. Then, and only then, settle on the topic you want to present to your reader–and go back and use that instead.

Topic best

Give as much thought to your title as you give to all the rest of the article. Share on X

On average, your readers will take three seconds to decide whether to bother reading what you wrote. What can they see in three seconds?

  • Photos and captions
  • Text in bold
  • Subheadings, and, most of all…
  • Headline, subject line, or title

Make sure your readers can see what you’re talking about–and what’s in it for them. When you start writing, when you finish, or possibly both, take all the time you need to make that title sing.

Share this:

  • Click to share on Facebook (Opens in new window) Facebook
  • Click to share on X (Opens in new window) X
  • Click to email a link to a friend (Opens in new window) Email
  • Click to share on Pocket (Opens in new window) Pocket
  • Click to share on WhatsApp (Opens in new window) WhatsApp
  • Click to share on Pinterest (Opens in new window) Pinterest
  • Click to share on LinkedIn (Opens in new window) LinkedIn
  • Click to print (Opens in new window) Print

The Case of the Unknown Audience

June 15, 2015 by Dennis Fischman 13 Comments

“You’ve got to help us,” the Executive Director said. “We have all these different audiences, and we don’t know them.  We’re communicating in the dark.”

Do the detective work to know your audiences

Do the detective work to know your audiences

“A hundred dollars an hour plus expenses,” I said.  As a private detective, I’m used to searching in the dark.  Besides, it would be a break from snooping on cheating husbands and wives.

Here’s how I tracked down the unknown audiences.

Searched the case files.  I looked through the database for tips about donors and prospects.  I combed the Board bios and meeting minutes to get the skinny on the directors.  For clients, the agency balked: confidentiality, they said.  I’d heard that one before.  “Give me a sample of client folders with the names removed.  I’ll take it from there.”

Talked to informants.  Who knows each audience the best?  The nice lady at the front desk told me stories about the people who come in looking for help that would curl your hair.  The program directors dished the dirt on the organizations they collaborate with: thick as thieves, but not as well funded. The Executive Director herself knew all the politicians in town.  I made notes.

Beat the pavement.  Take a tip from an old gumshoe: don’t wait by the phone.  Get out and talk to people.  Interview people from each audience.  Find out their motives.  How else will you know how to motivate them?

Tail the suspects.  These days, people leave trails a mile wide all over the Internet.  Track them.  What footprints can you find through a web search?  Who do they visit on Facebook?  See what business they’re conducting in LinkedIn groups.  Read the notes they scrawl and toss onto Twitter.  You don’t have to snap photos: they’re doing it for you, on Instagram and Pinterest and other juke joints all around.  Make yourself known there and see who talks.

Follow the money.  Are your audiences making payments to other organizations?  Look at donor lists to see what relationships they have on the side.

Get the suspects in a room.  Call it a focus group.  Call it an advisory board.  Call it Ishmael, if you like–just ask them the questions.  Put them at ease and they’ll sing like a room full of canaries.

I made my report.  The Executive Director was grateful. “Now we know who they are, what they want, where to find them, and how to talk to them.  I can just see the volunteers and donors coming in!”

“Good,” I said.  “Don’t spend it all in one place.”  They would need to do more investigation as their audiences changed.  Good investigators don’t come cheap.

Share this:

  • Click to share on Facebook (Opens in new window) Facebook
  • Click to share on X (Opens in new window) X
  • Click to email a link to a friend (Opens in new window) Email
  • Click to share on Pocket (Opens in new window) Pocket
  • Click to share on WhatsApp (Opens in new window) WhatsApp
  • Click to share on Pinterest (Opens in new window) Pinterest
  • Click to share on LinkedIn (Opens in new window) LinkedIn
  • Click to print (Opens in new window) Print

Blogging: Where Do Your Ideas Come From?

June 11, 2015 by Dennis Fischman 18 Comments

Novelists hate the question, but bloggers have to face it: where do your ideas come from?  When you’re blogging anywhere from once a week to once a day, coming up with inspiration is hard work.

Best Source: Other People’s Questions

My favorite source of ideas is questions that people ask me.  Why I Like Social Media directly answers a question a friend posed.  So does Too Old for Social Media? Not!.

Another blog entry, Write a Social Media Policy That Works came about because my friends at the Somerville Rotary asked how they could let their staff use social media without having them use it all the time.

What questions are people asking, face to face or online?  Answer them and they’ll keep coming back for more.

Content for Nonprofits

My friend Julia Campbell has listed five ways to find content ideas for your nonprofit, even if you think you have nothing to blog about.

  1. Share breaking news related to your cause.
  2. Take 10 minutes each day to scan the headlines for topics you can relate to your cause.
  3. Post at least one success story per week.
  4. Set up daily Google Alerts for your competitors, your industry and your cause.
  5. Ask questions that encourage your fans to share personal stories related to your organization.

HubSpot Blog Topic Generator (handle with care!)

Boston-based HubSpot has created a free tool for bringing ideas to mind.  “Plug in your topic, push a button – and VOILA! Content ideas aplenty,” says Joel K of Business Casual.

So why does Joel say, “I don’t like it”?  The Topic Generator relies on tried and true formulas.  That means your blog could end up sounding…formulaic.  When you’re competing for your audience’s attention not only with other bloggers but with cat videos, you need something to make you stand out!

So, you might start with the Topic Generator, but don’t end there.  Put your own spin on the results, and make the ideas your own.

Which of these ways to come up with ideas is YOUR favorite?

Share this:

  • Click to share on Facebook (Opens in new window) Facebook
  • Click to share on X (Opens in new window) X
  • Click to email a link to a friend (Opens in new window) Email
  • Click to share on Pocket (Opens in new window) Pocket
  • Click to share on WhatsApp (Opens in new window) WhatsApp
  • Click to share on Pinterest (Opens in new window) Pinterest
  • Click to share on LinkedIn (Opens in new window) LinkedIn
  • Click to print (Opens in new window) Print
  • « Previous Page
  • 1
  • …
  • 221
  • 222
  • 223
  • 224
  • 225
  • …
  • 280
  • Next Page »

Yes, I’d like weekly email from Communicate!

Get more advice

Yes! Please send me tips from Communicate! Consulting.

Subscribe to Blog via Email

Enter your email address to subscribe to this blog and receive notifications of new posts by email.

Copyright © 2025 · The 411 Pro Theme on Genesis Framework · WordPress · Log in