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The Fountain of Youth for Your Nonprofit

May 14, 2015 by Dennis Fischman Leave a Comment

Millennials

Do you struggle to get younger adults involved in your nonprofit organization?  Millennials (the generation born between 1980 and 2000) will keep your organization young, if you treat them right. Here’s what you should know.

  • According to Jason Dorsey, The Gen Y Guy, “Millennials think phone calls are an invasion of privacy.” If all you need is to ask a question or share a bit of information, text them.
  • A lot of millennials are strapped for cash. They graduated college and got hit by the Great Recession. They are just now forming the habit of giving. So, don’t turn your nose up at that $5 online donation: it may be the start of a lifetime of charity. It’s up to you.
  • Millennials will work hard for something they believe in. They are committed to causes, not organizations. Show them the tangible value of their work AND the value you place on it, them. Give them a voice, not just a task.
  • Millennials really aren’t that different. All of us in the generations born since WW II have been increasingly comfortable with technology and increasingly skeptical about organizations. Prove yourself to a millennial and you’ll probably make a case to a Boomer like me, too!

What’s the best thing YOUR organization has done to attract younger volunteers, Board members, or donors? Let me know and I will brag about you in an upcoming message!

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The Truth about What Nonprofit Boards Want

May 12, 2015 by Dennis Fischman Leave a Comment

I’ve been on nonprofit boards, and I’ve also been on staff. Staff usually think first, of what will pacify boards. Second, they ponder how they can get boards to do useful work.

All too rarely do staff ask themselves, “What do board members want? How can we make serving on our board an experience that people will prize, and never forget?”

June Bradham

Author June Bradham

The great advantage of June Bradham‘s book The Truth about What Nonprofits Boards Want is that it places board members front and center. By interviewing current and former board members at several large nonprofits, she finds out what makes them resign from boards and what makes them stay.

In brief:

  • Board members want to use their savvy and their professional skills to make a difference in company with other smart people who are equally committed.
  • They don’t want to be rubber stamps, or ATM cards.
  • And they want an ED or CEO who will listen.


The interview format makes the book a little scattered. Interviewees sometimes contradict each other–no surprise there, for anyone who’s ever been to a lively board meeting!–and the author’s comments could do a better job of pulling the various points of view together. It’s a quick read as a whole, so you can easily finish it and synthesize it for yourself.

At the end of the book, I was wondering about these questions:

  1. Do people on high-level, national nonprofit boards really want to put their hands to the wheel as much as Bradham describes?
  2. How would the book be different if she were writing about community-based organizations?
  3. What would be different if she were writing the book now, instead of in 2007?

Do you have an answer for any of those questions?

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45 Words You Should Never Use

May 11, 2015 by Dennis Fischman 1 Comment

People’s time is scarce, and their attention is precious. If you want to get your audience to read your emails, newsletters, posts, etc., then follow Jill Konrath‘s advice and diamond-cut the following words out of your writing. (They fall into three categories.)

Self-Promoting Puffery

  1. One-stop shopping
  2. Industry leader
  3. Breakthrough
  4. Partner
  5. Groundbreaking
  6. Impressive
  7. Unique
  8. Innovative
  9. State-of-the-art
  10. Powerful
  11. Outstanding
  12. Cost-effective
  13. Experienced
  14. Number one
  15. Premier

Technical tripe

  1. Next-generation
  2. Disruptive
  3. Flexible
  4. Robust
  5. World-class
  6. Easy-to-use
  7. Cutting-edge
  8. Value-added
  9. Mission-critical
  10. Leading-edge
  11. Turnkey
  12. Best-of-breed
  13. Enterprise-class
  14. User-friendly
  15. Scalable

Creative Crap

  1. Outside the box
  2. Revolutionary
  3. The big idea
  4. Synergy
  5. Dramatic
  6. Strategic
  7. Game changer
  8. Customer-centric
  9. Voice of the customer
  10. Critical mass
  11. Buzz
  12. Make it pop
  13. Break through the clutter
  14. Next level
  15. Impactful

Jill has given us a good list of the jargon that annoys people in business. What would you add to her list?  What are some of the cliches, buzzwords, and overused terms you see in the nonprofit sector?

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