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The Joy of LinkedIn Groups

February 4, 2014 by Dennis Fischman 5 Comments

If you think LinkedIn is only for seeking jobs or recruiting new employees, think again.  LinkedIn Groups is the social part of this social medium.  It’s the most fun you can have while networking, without leaving your desk.

Here’s what you do to enjoy LinkedIn Groups:

  1. Look for groups that share an interest with you and join them.  (For instance, I joined Social Media for Nonprofit Organizations.)
  2. Set up LinkedIn to send you a daily digest of the group by email.
  3. When you get the email, check the titles of the day’s posts.  Click on the ones that pertain to your business or your mission, or sometimes, just the ones that sound intriguing.
  4. Read the post.  Then–important!–read other people’s comments.
  5. Like posts and comments you think are especially good.  (This will show up in the activity feed on LinkedIn, so even people who aren’t in that group will see that you are taking part.)
  6. When you have something to add, write a comment of your own.  Aim to enrich the discussion with information or insights that you know especially well.
  7. When people like your comments or posts, invite them to connect with you on LinkedIn, and continue the conversation.

If you get to the point where you want to host the party instead of just showing up, start your own discussions in that Group.  But make sure you are asking a question that will actually spur discussion!

Results?  By identifying people who share your interests, and by making yourself respected for your expert and helpful advice, you will find potential clients, business partners, employers, and colleagues.  You will also acquire a group of advisors who give you their knowledge for free.

Come join me in LinkedIn Groups, and when you do, say hello!

 

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Write a Social Media Policy that Works

January 30, 2014 by Dennis Fischman 4 Comments

social media policy cartoon

Your organization should have a social media policy, not so much to tell employees what not to do as to tell them what they can and should do.

Why?  Because your employees are a source of all the good stuff you can share on social media.  Success stories.  Fascinating facts.  Good advice for people looking to use your products or services, and fast responses to people who have questions or complaints.  Inside looks at  how the organization works.  In short, everything that would make people follow you on social media.

Neither the head of your organization nor your marketing department (if you are fortunate enough to have one) can do it all.  Empower your staff with a clear set of guidelines and you will multiply the ways you interact with the people you want to reach: your potential clients, customers, donors, and other supporters.

Yes, a good social media policy will set limits.  But those limits should give a lot of leeway, to make room for creativity and initiative.

Don’t be the pointy-haired boss who makes it impossible for employees to do their work.  Be the one who shows trust, and earns it in return.

Here are some templates you could use to create a social media policy that’s right for your company:

Society for Human Resource Management template

5 Examples of Corporate Social Media Policies (from Hubspot)

Online Database of Government & Non-Profit Social Media Policies (socialmediagovernance.com)

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“What Social Media Should I Use?”: The Answer

January 23, 2014 by Dennis Fischman 3 Comments

People hear that I’m a communications consultant and they immediately ask, “What social media should I be using?”  Here is my single, definitive, expert and unalterable answer:

It depends.

 

Seriously.  And anybody who tells you different is wrong.  I’m sure about it!

What does it depend upon?  Before you decide which social media to use,  consider the following questions:

  1. Am I ready for social media?  Is my website up to date, easy to use, and full of content people will want to see?  Do I blog?  Do I collect people’s email (with their permission) and send them information that makes them like and trust me?  If not, take care of that before you worry about social media!
  2. Are the people I’m trying to reach on social media?  Don’t assume they’re not–people over 65 are the fastest growing group on social media–but don’t assume they are.  Find out.  If your audience habitually reads mail, or listens to Spanish-language radio, then maybe that’s where you should put your effort.
  3. Which social media are they on?  We know some broad generalizations. For instance, LinkedIn is more male, Pinterest more female.  But those generalizations may have nothing to do with your specific audience.  Search for them online.  Do a poll.  Or just ask them.
  4. What’s the best thing I can share?  If you have a lot of great video, Youtube might be the way to go.  For photos, Pinterest, Instagram, or Tumblr.  Facebook is great for a mix of brief thoughts, links to longer posts, and images.  Twitter is fantastic for pithy saying and links to your blog posts (or other people’s content that you want to share).  Use what you have–or learn to create what you can use.

Still not sure?  That’s fine: better than being too sure too soon!  Drop me a message at [email protected] and we’ll see if I can help you.

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