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How to Share the Season’s Greetings

November 30, 2015 by Dennis Fischman Leave a Comment

Sending holiday greetings to your customers and community is a great way to let them know you’re thinking of them. But not everyone celebrates the same holidays.

thanksgiving

Yes, in the U.S. most people  celebrated Thanksgiving this past Thursday, November 26. But you may have some Canadians on your mailing list, and their Thanksgiving was was on the second Monday of October. Did you know?

In December, the Jewish holiday of Chanukah begins the night of Sunday, December 6 and continues through December 14. But for Jews, “the holidays” means the Rosh Hashanah–Yom Kippur–Sukkot–Simchat Torah set of holidays, and that happened in September and October this year!

Pagans celebrate Yule beginning December 21. Christians celebrate Christmas beginning with Christmas Eve on December 24 and continuing through the next day. And New Year’s Day is January 1, but for the many religions and cultures that use other calendars, it may be just another day.

They may be hurt if you wish them A happy holiday, but not theirs. Share on X

How do you greet them all?

Ideally, you keep a record of which holiday each person on your list celebrates. Then, you send personalized email to each one.

If you haven’t kept those records, now would be a good time to start! In the meantime, feel free to cut and paste the body of this message into your email and social media. Add, “To all our friends who celebrate these holidays, we send our warmest greetings.”

Who’s looking forward to Groundhog’s Day?

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Halloween in September

October 29, 2015 by Dennis Fischman Leave a Comment

Halloween lawn

The lawn was eerie. Long strands of spider web draped over its length, a bat hovering over the withering shrubs, and a gravestone poking up from the dried grass.

The scariest thing was, it was a full month before Halloween!

As you can guess, I’m not a big fan of Halloween in September, or Christmas in October, or back-to-school in July. But you should be-when you’re filling in your communications calendar.

Creating a good message takes time. For that article you want to write or that video you want to record, you may need to find facts, or set up a photo shoot.  You may need to interview someone. How long will it take to schedule that meeting? You don’t want to do any of that at the last minute.

Schedule that message weeks or even months in advance. Then schedule the steps it will take to create that message.

Your audience needs time to respond, too.

Have you ever received an invitation to attend an event the day after you were supposed to RSVP?

If your message is inviting people to attend an event, “call your member of Congress TODAY!,” or anything else with a deadline, you need to send it to them well in advance.

That means you have to start creating the message even earlier, and send it out more often.

Yes, you can wait until the last minute to create your message and hope inspiration strikes. Yes, you can gamble that your supporters will drop everything to respond to your call to action.

But that’s like Halloween in September. It’s just…scary.

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Never Scramble for an Idea on Deadline Again

March 23, 2015 by Dennis Fischman 2 Comments

Nothing feels more awful than getting up in the morning and realizing you have no idea what to write.  Fortunately, there is a solution. Create a publication calendar and you’ll never have that feeling again.

You can create a publication calendar in five easy steps.

Step one: open up your favorite calendar tool. Outlook, Google Calendar, a specially designed piece of software or a paper calendar with pictures of puppies every month: it doesn’t matter, as long as it works for you.

Step two: think of seasonal topics.  Back-to-school, Fall, Winter, New Year, Spring, Summer. National holidays like Thanksgiving and Independence Day. If appropriate, religious holidays like Christmas, Easter, Rosh Hashanah, or Ramadan. Heating season, if you provide heating assistance.  Camping season, if you do summer camps.  Mark each topic on your calendar at the right time to be talking about it.

Step three: find the hook that will make each topic a real story, one that’s interesting to your audience. Back-to-school is not a story in itself. “What you need to know about your child’s first day at our preschool” is a story! Mark that on your calendar.

Step four: now think of events your organization is holding. Fundraising events, friend-raising events, community forums, advocacy days at the statehouse.  Put those on your calendar too, and find the hook for each one.

Step five: think of campaigns your organization is launching at specific times of the year. Are you registering people to vote? Signing them up for low-cost bank accounts? Creating sports teams? Put those activities on the calendar, too, along with the hook that will make your audience want to read about each one.

Now, your calendar is full of ideas and specific ways to present them.  That means:

  • You can work on them in advance. Get photos, line up interviews, look up statistics…whatever you need for the post can be done ahead of time instead of at the last minute.
  • You can coordinate your messaging. Your blog, your social media postings, your newsletter, and even your face-to-face meetings with supporter can all reinforce the same message, so people are more likely to grasp it and retain it.
  • You can improvise.  It’s easier to improvise when you already have a plan in place. If a hurricane strikes, or one of your issues trends in the news, or if you receive a visit from Michelle Obama or the Pope, of course you can put that into your calendar. You’ll be in the perfect position to decide whether to delay a previously scheduled topic or just post more often.

What do you put on your publication calendar? Is there something that you post about that makes you stand out from most other organizations?

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