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Your Nonprofit New Year’s Resolutions

January 2, 2017 by Dennis Fischman Leave a Comment

resolutions

10 easy ways to communicate better in 2017

It’s a new year.  Here are ten resolutions that every organization should make to improve their communications in 2017.

  1. Google yourself. What are the first things people see about you? Would you support the group you see on screen?
  2. Take charge of your brand. Create your own reputation through the news you make and the stories you post.
  3. Cultivate local reporters.  They work too hard: if you feed them human interest stories and photos, they’ll be grateful.
  4. Everyone in your organization speaks for you.  What are they saying to their friends? Do they have stories to tell your supporters?
  5. Your website: keystone of all your communications.  Ask an outsider to click through it. Is it easy to navigate? Informative? Fun?
  6. Facebook is a party, not a meeting.  Find ways to get your fans talking with each other.  They’ll come back more often and like you better.
  7. Which social media should your group use?  Depends.  Who do you want to reach?  Where do they go when they’re online?
  8. Horror movie: “I mail to dead people.” In January, take people off your postal and email lists if you haven’t heard from them since 2013.
  9. Photos: not just for breakfast any more. Your readers want to consume photos at every meal, including online posts.
  10. Your good name is your most valuable asset.  What’s it worth to you?  THAT’S the return on investment for your communications.

Resolutions are not made to be broken! You can do #1 right away, as in the moment you finish reading this blog post. The other items will take time, so make a plan. For instance, to put #5 into action, who are you going to ask to review your website, and will you get their feedback in person, or by email, or…?

As your communications consultant, I can help your nonprofit make 2017 the year you communicate better with your donors and raise more money. Let’s talk about how. Email me at [email protected] and let’s start the new year right.

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How to Share the Season’s Greetings

November 30, 2015 by Dennis Fischman Leave a Comment

Sending holiday greetings to your customers and community is a great way to let them know you’re thinking of them. But not everyone celebrates the same holidays.

thanksgiving

Yes, in the U.S. most people  celebrated Thanksgiving this past Thursday, November 26. But you may have some Canadians on your mailing list, and their Thanksgiving was was on the second Monday of October. Did you know?

In December, the Jewish holiday of Chanukah begins the night of Sunday, December 6 and continues through December 14. But for Jews, “the holidays” means the Rosh Hashanah–Yom Kippur–Sukkot–Simchat Torah set of holidays, and that happened in September and October this year!

Pagans celebrate Yule beginning December 21. Christians celebrate Christmas beginning with Christmas Eve on December 24 and continuing through the next day. And New Year’s Day is January 1, but for the many religions and cultures that use other calendars, it may be just another day.

They may be hurt if you wish them A happy holiday, but not theirs. Share on X

How do you greet them all?

Ideally, you keep a record of which holiday each person on your list celebrates. Then, you send personalized email to each one.

If you haven’t kept those records, now would be a good time to start! In the meantime, feel free to cut and paste the body of this message into your email and social media. Add, “To all our friends who celebrate these holidays, we send our warmest greetings.”

Who’s looking forward to Groundhog’s Day?

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What Are You Trying to Change in 2014?

January 2, 2014 by Dennis Fischman Leave a Comment

So it’s a new year, and you have a list of resolutions in hand. Why did you write them down? Because it’s easier to make changes when you have a clear sense of what you’re trying to change.

That’s true about yourself.  It’s doubly true when you’re trying to change other people.

When your organization communicates with other people–in writing, in person, by video, on social media–are you trying to change their minds or their behavior?

Changing minds is one thing…

If you’re trying to change their minds, it will take patience.  It may take a social marketing campaign, like the kind that made smoking socially unacceptable.  It may take years, like the acceptance of marriage equality.

These are big changes, and if making them happen is your mission, more power to you!

…and changing behavior is another

But many times, all you have to change is their behavior.  They already agree with you: that’s how they got on your list.  They already care about your cause: that’s why they’re opening your emails, or liking your posts, or coming to your events.

You want them to take action.  You want to see them in the streets, or on the phone to their legislators.   You want them to donate food to your pantry or money to your organization.

Changing behavior is not easy.  If it were, we would all keep our New Year’s resolutions and be thin and fit!  But changing specific behaviors is possible, even  in a short period of time.

Are you trying to change your supporters’ behavior or their minds?

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