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Should You Worry about SEO?

November 17, 2014 by Dennis Fischman 1 Comment

Worried faceYou get them by email.  You see them as comments on your blog.  You read them through the Contact Us section of your website.  And they want you to worry.

They’re the SEO fearmongers.

My wife Rona Fischman opened an email that began politely, “I thought you might like to know some of the reasons why you are not  getting enough search engine & social media traffic on your website.”  It went on–mostly in bold blue font that screamed from the page–to list the same useless advice that she and I have both seen from search engine optimizers over and over again.

Why useless?  Because it’s generic.  The fearmongers don’t know you and they don’t know your audience.  Here are three reasons not to worry about SEO:

  • You might not need to be found.  If you’re a nonprofit, these days you may already be serving more clients than you can handle!  If you’re a referral-based business, random searches are the equivalent of cold calls.  They’re low-percentage sources.  Why attract people who may never do business with you when you can spend the time and money attracting people who already want your services?
  • Social media may do better for you than search.  If you do need to be found, wouldn’t you rather be found in good company? People are not just Googling “realtor” (for instance) and calling the first on the list.  Instead, they’re asking their friends to recommend someone.   Facebook or Yelp may be more important to you than Google or Bing.
  • What do they find when they get there?  Improving the content on your website may get you better results for less money than increasing the number of people who ever happen to take a look at it.  Spend your resources on content creation and content marketing.

You shouldn’t worry about SEO–but paying just a little bit of attention to it might be worth your while.  Here’s a piece I wrote about “How To Get Found: SEO and the Small Nonprofit.”  It includes ten tips on getting more eyeballs to your site.  But most of them are not SEO.

Don’t worry, be effective!

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When People are in Mourning, Don’t Try to Sell!

October 16, 2014 by Dennis Fischman 4 Comments

Thank you to everyone who expressed their sympathies on the death of my brother Ron Fischman.

And no thanks to the sales rep who called my dear wife Rona the day after Ron died…and wouldn’t take no for an answer.

We heard the news of Ron’s death on Wednesday, October 1. On Thursday, a company that does business with Google called Rona about her business page.

“Good morning, Rona, and how are you today?”

“Not very good, actually. My brother-in-law died yesterday.”

“Oh, so sorry to hear that. I won’t take much of your time. I noticed that your company had recently moved. Would you like help changing your physical address on Google?”

“I don’t want to buy anything today, but if you can help me with that, let’s take a minute and do it.”

“Great! I also want to tell you about the SEO services our company can offer your business.”

“What? Did you hear what I just said? What kind of monster are you?”

And the sales rep hung up.

Whether you’re selling a product or a service or asking for a donation, when someone is in mourning, just stop. Period. “I’m sorry for your loss, and I’ll call back another time” is acceptable. Nothing more, not one word.

If common decency isn’t enough reason, think of this: do you want people to think of their loved one’s death every time they think of you?

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How to Lose Rona as a Donor

July 17, 2014 by Dennis Fischman 3 Comments

This is a sequel of sorts to my post that so many of you liked, How to Lose Dennis Fischman as a Donor.

When Rona Stoloff agreed to marry me, she chose to use my last name instead of her father’s last name from that time on.  That was in 1989.  We recently celebrated our 25th wedding anniversary.

Yet at least once every year, the college Rona attended (which is now called Stony Brook University) sends her mail…to “Rona Stoloff.”

Sometimes it’s a newsletter.  Sometimes it’s an appeal letter.  Sometimes it’s an application for a credit card linked to Stony Brook.  If Rona were a less honest person, that could lead to credit card fraud, and the school would be an accessory to the crime!

Rona has written and she’s called, but the beat goes on. No one at Stony Brook can figure out that sometimes people change their names, especially if they’re female.

I don’t wonder why Rona has never given money to Stony Brook, even though she got a fine education there.  What I wonder is how many other women refuse to give to their alma mater because it doesn’t know their name.

Has an organization you support ever gotten your name wrong? Did they fix it?

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