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George Takei Teaches Social Media. Oh Myyy!

February 11, 2014 by Dennis Fischman 5 Comments

How did a retired actor turn a Facebook account into a people-mobilizing machine?

George Takei helmed the Starship Enterprise throughout the Star Trek TV series and all the movies that starred the original cast.  At 76, he could be relaxing and enjoying the good life with his husband, Brad.

Instead, he is probably on your Facebook page to day.

How did Takei do it? 

He experimented.  He started out spending more time on Twitter, and he found that his audience liked the longer, more visual posts that Facebook allowed.

He built relationships.  Takei said thank-you to every single person who followed him (until the number become overwhelming).  And he made his feed the place where his fans could express themselves, with his blessing.

He used humor.  Takei’s own sly comments and puckish taste in images and memes opened the door.  His fans walked through, giving him hundreds of ideas to choose from.  One of my favorites is a wordless four-panel strip: a photo of lions, a photo of tigers, a photo of bears…and a photo of George Takei. (Get it?  If not, follow the yellow brick road!)

He used his power for good.  When the tsunami hit Japan in 2011, Takei made his Twitter feed into Information Central.  His 70,000 followers contributed heavily to disaster relief.  And Takei has been outspoken in support of marriage equality.

People listen to Takei because they already know, like, and trust him.  As his fans explained to him, having “Sulu” as a Facebook friend was like “having a favorite gay uncle”: one who’s up on popular culture and a bit of a loveable geek.

Not all of us are “that guy who played Sulu on Star Trek.”  But we can all do what George Takei did.  We can be humble, humorous, and helpful to our friends.  And when the time comes, we can ask them to act.

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The Tao of Twitter, for Nonprofits

November 25, 2013 by Dennis Fischman Leave a Comment

Author Mark W. Schaefer

Mark W. Schaefer, author of The Tao of Twitter

I started tweeting about nonprofit communications a year and a half ago. I would say, “The Tao of Twitter is the book I wish I had read back then,” except that might give you the impression it’s only for beginners. That would be untrue.

The Tao of Twitter is basic in the sense that it focuses on the basis underlying all successful social media–and a lot of life.

1. Targeted connections. “Systematically surround ourselves with people likely to want to know us, learn from us, and help us.”

2. Meaningful content. Write, blog, and tweet for the people you want to reach. Make sure what you say will be important to them.

3. Authentic helpfulness. Don’t sell. Connect. Find ways to help without already seeing (let alone asking for) a favor you can get in return.

One-third of the book elaborates these principles. One-third tells you how to put them into action through Twitter. And one-third tells you how to build on the basics and succeed.

Nonprofit organizations are in an especially good position to practice what Mark Schaefer preaches in The Tao of Twitter.  We may call it outreach, coalition-building, collaboration, or whatever, but acting together with a mission in mind is in the nonprofit DNA. Doing it online is just a natural outgrowth of what we do already.

Nonprofits know a lot about our subject matter, too.  When we write, blog, or tweet in order to be useful to our community, it does more for us and our reputation than if we blow our own horn.  The nifty new name for this approach is content marketing, but it’s how nonprofits have always made our reputation.

So I encourage you to read this slim book, then decide whether Twitter is the right medium for you.  And if it is, tweet me…and Mark.  I’m sure both of us will be happy to hear from you!

 

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Girls Who Read: A Poem

November 22, 2013 by Dennis Fischman 1 Comment

And now something on the lighter side, for all my fellow bibliophiles.

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