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Get More Readers! Cut These Words Out of Your Writing

January 23, 2017 by Dennis Fischman Leave a Comment

cut out bloated wordsPeople’s time is scarce, and their attention is precious. If you want to get your audience to read your emails, newsletters, posts, etc., then follow Jill Konrath‘s advice and cut the following words out of your writing.

They fall into three categories.

Self-Promoting Puffery

  1. One-stop shopping
  2. Industry leader
  3. Breakthrough
  4. Partner
  5. Groundbreaking
  6. Impressive
  7. Unique
  8. Innovative
  9. State-of-the-art
  10. Powerful
  11. Outstanding
  12. Cost-effective
  13. Experienced
  14. Number one
  15. Premier

Technical tripe

  1. Next-generation
  2. Disruptive
  3. Flexible
  4. Robust
  5. World-class
  6. Easy-to-use
  7. Cutting-edge
  8. Value-added
  9. Mission-critical
  10. Leading-edge
  11. Turnkey
  12. Best-of-breed
  13. Enterprise-class
  14. User-friendly
  15. Scalable

Creative Crap

  1. Outside the box
  2. Revolutionary
  3. The big idea
  4. Synergy
  5. Dramatic
  6. Strategic
  7. Game changer
  8. Customer-centric
  9. Voice of the customer
  10. Critical mass
  11. Buzz
  12. Make it pop
  13. Break through the clutter
  14. Next level
  15. Impactful

Jill has given us a good list of the jargon that annoys people in business. What would you add to her list?  What are some of the cliches, buzzwords, and overused terms you see in the nonprofit sector?

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Your Nonprofit New Year’s Resolutions

January 2, 2017 by Dennis Fischman Leave a Comment

resolutions

10 easy ways to communicate better in 2017

It’s a new year.  Here are ten resolutions that every organization should make to improve their communications in 2017.

  1. Google yourself. What are the first things people see about you? Would you support the group you see on screen?
  2. Take charge of your brand. Create your own reputation through the news you make and the stories you post.
  3. Cultivate local reporters.  They work too hard: if you feed them human interest stories and photos, they’ll be grateful.
  4. Everyone in your organization speaks for you.  What are they saying to their friends? Do they have stories to tell your supporters?
  5. Your website: keystone of all your communications.  Ask an outsider to click through it. Is it easy to navigate? Informative? Fun?
  6. Facebook is a party, not a meeting.  Find ways to get your fans talking with each other.  They’ll come back more often and like you better.
  7. Which social media should your group use?  Depends.  Who do you want to reach?  Where do they go when they’re online?
  8. Horror movie: “I mail to dead people.” In January, take people off your postal and email lists if you haven’t heard from them since 2013.
  9. Photos: not just for breakfast any more. Your readers want to consume photos at every meal, including online posts.
  10. Your good name is your most valuable asset.  What’s it worth to you?  THAT’S the return on investment for your communications.

Resolutions are not made to be broken! You can do #1 right away, as in the moment you finish reading this blog post. The other items will take time, so make a plan. For instance, to put #5 into action, who are you going to ask to review your website, and will you get their feedback in person, or by email, or…?

As your communications consultant, I can help your nonprofit make 2017 the year you communicate better with your donors and raise more money. Let’s talk about how. Email me at [email protected] and let’s start the new year right.

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Which Season’s Greetings?

December 19, 2016 by Dennis Fischman Leave a Comment

Sending holiday greetings to your supporters and community is a great way to let them know you’re thinking of them. But not everyone celebrates the same holidays.

chanukahYes, in the U.S. most people  celebrated Thanksgiving Thursday, November 24. But you may have some Canadians on your mailing list, and their Thanksgiving was was on the second Monday of October. Did you know?

In December, the Jewish holiday of Chanukah begins the night of Saturday, December 24 and continues through January 1. But for Jews, “the holidays” means the Rosh Hashanah–Yom Kippur–Sukkot–Simchat Torah set of holidays, and those all happened in  October this year!

Pagans celebrate Yule beginning December 21. Christians celebrate Christmas beginning with Christmas Eve on December 24 and continuing through the next day. And New Year’s Day is January 1, but for the many religions and cultures that use other calendars, it may be just another day.

They may be hurt if you wish them A happy holiday, but not theirs. Share on X

How do you greet them all?

Ideally, you keep a record of which holiday each person on your list celebrates. Then, you send personalized email to each one.

If you haven’t kept those records, now would be a good time to start! In the meantime, feel free to cut and paste the body of this message into your email and social media. Add, “To all our friends who celebrate these holidays, we send our warmest greetings.”

Who’s looking forward to Groundhog’s Day?

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