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Who is your nonprofit’s Malala?

August 21, 2017 by Dennis Fischman Leave a Comment

Malala YousafzaiTMichelle Obamaoday’s example of great nonprofit communications comes from someone you might have heard of before: Michelle Obama.

And it’s about another person you might know about: Malala Yousafzai.

The letter

Obama sent the following letter to my friend Carol (and perhaps a few million others).

Twenty years ago today, in a part of Pakistan where women and girls are so often silenced, a girl was born who would one day use her voice to change the world.

Her name is Malala Yousafzai, and she is one of my heroes.

Despite threats from Taliban terrorists who banned girls in her community from attending school, Malala’s father, a teacher, believed that his daughter should get an education. And Malala bravely spoke out about the dangers she faced, writing a blog about her fears that the Taliban would attack her school.

The Taliban sought to retaliate, and in October of 2012, as Malala and her friends were traveling home from school, a gunman stormed their school bus and shot her in the head.

Thankfully, Malala survived, and she refused to be silenced. In the years since, she has traveled the globe, fighting for girls’ education, and she won a Nobel Peace Prize for her extraordinary efforts. She did all of this before even finishing high school — in fact, she graduated just last week!

There are young people like Malala in every corner of the globe who are determined to get an education worthy of their promise. In the new chapter of our lives, Barack and I are committed to doing whatever we can to support these young leaders.

I hope you’ll join me in wishing Malala a happy birthday and in working to ensure that every girl has the chance to fulfill her boundless potential.

— Michelle

Donate today to support the Obama Foundation’s work, including our ongoing investment in young leaders across the globe.

Why the letter works

Notice that the letter says practically nothing about the Obama Foundation, or Michelle, or Barack. It’s all about Malala Yousafzai…and you, the donor.

  • It tells an inspiring story–one that particularly appeals to female donors, like Carol.
  • It ties it to something that’s going on right now: Yousafzai’s bithday and high school graduation. (And just this week, she was accepted at Oxford.)
  • It asks for money. (In the actual email, there’s a “Donate” button right below the postscript.)

You don’t have to be Michelle Obama. Write a letter like this, and it will work for your nonprofit, too.

And you don’t need a world-famous figure, either. Whose story will your audience identify with? Find your Malala, then tell your donors, “Be on her side. Donate.”

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TY Thursday: Thank Your Most Loyal Supporters

August 10, 2017 by Dennis Fischman Leave a Comment

loyalty

Who is your organization’s best friend?

Every nonprofit organization has one: the most loyal supporter.  The person who gives as often as she can, or as often as you ask.  The one who volunteers for all your events and brings her friends.

You’d like a thousand like that.  You’d like to clone her.  What if you could?

Businesses have time-tested strategies that create loyal customers.  Some of these strategies work especially well on social media. Nonprofits can adapt and adopt these strategies to thank our donors, volunteers, and supporters.

Danny Maloney, CEO of the social media firm Tailwind, lists “4 Ways to Turn Social-Media Fans Into Raving, Loyal Customers”:

  1. Use a targeted approach.  Find the people who are already talking about you on Facebook, Twitter, and the web at large.
  2. Let your fans know you’re listening.  “If they took the time to share a blog post you wrote or to give you a positive review, be listening for it and thank them.”
  3. Target your special offers.  Businesses give loyalty discounts.  What can you give your most loyal supporters that they would enjoy: a chance to write for your blog? lunch with a celebrity who also supports you? an award?
  4. Curate compelling content.  That’s jargon for finding and sharing information that interests your supporters.  It could be an insider analysis of where their favorite legislation stands in Congress. It could be a video that explains the issue you and they both care about.

Sharing this content with your most loyal supporters makes them feel smarter and happier because they’re associated with you.  It shows them your gratitude. It keeps them coming back to your social media.

And it keeps them advocating for your organization, increasing awareness of you among their friends…who may become your next most loyal supporters.

 

 

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Nonprofits Appeal to 3 Generations

July 24, 2017 by Dennis Fischman Leave a Comment

father daughter granddaughter

How does your nonprofit engage with all three?

I don’t go to many nonprofit events. I get invited to too many: I can’t attend all of them.

So, this spring I chose to go to The Welcome Project’s Yum: A Taste of Immigrant City and skip half a dozen other events held by groups I care about. I’m a Baby Boomer.

Lauren doesn’t go to many nonprofit events either. But she doesn’t pick and choose. She just doesn’t go. She’s a member of Generation X.

And meet Katie, a Millennial. She doesn’t go to galas…and “what’s a check?” But Katie will volunteer (especially along with her friends), and she will raise money for you online (by asking her friends).

How do you get all three generations to feel engaged and excited about your cause, and support your organization? Here’s how:

Approach us as we’d like to be approached.

For the details, read my guest post on Tripp Braden’s blog, The Three Generations Nonprofits Want to Reach!

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