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TY Thursday: Should You Write Like You Speak?

February 23, 2017 by Dennis Fischman Leave a Comment

Write like you speak?

Write like you speak? Yes–and no.

Writers often hear the advice, “Write like you speak.”  But is that good advice when you are writing a thank-you letter to your donor?

YES: if it means you avoid jargon, write with your audience in mind, and reveal a bit of personality in your writing.

NO: if it means you compose your letter without thought or effort.

If you’ve just flipped the lid on the top of your head and poured out whatever was top of mind at the moment, don’t expect me to read it.  If you haven’t worked at finding matter that will interest me and a way of expressing it that will draw me in, don’t waste my time…or yours.

Write (and revise, and write again) so that what you finally send me sounds like you’re speaking to me, directly, and telling me what I most want to hear.

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Get More Readers! Cut These Words Out of Your Writing

January 23, 2017 by Dennis Fischman Leave a Comment

cut out bloated wordsPeople’s time is scarce, and their attention is precious. If you want to get your audience to read your emails, newsletters, posts, etc., then follow Jill Konrath‘s advice and cut the following words out of your writing.

They fall into three categories.

Self-Promoting Puffery

  1. One-stop shopping
  2. Industry leader
  3. Breakthrough
  4. Partner
  5. Groundbreaking
  6. Impressive
  7. Unique
  8. Innovative
  9. State-of-the-art
  10. Powerful
  11. Outstanding
  12. Cost-effective
  13. Experienced
  14. Number one
  15. Premier

Technical tripe

  1. Next-generation
  2. Disruptive
  3. Flexible
  4. Robust
  5. World-class
  6. Easy-to-use
  7. Cutting-edge
  8. Value-added
  9. Mission-critical
  10. Leading-edge
  11. Turnkey
  12. Best-of-breed
  13. Enterprise-class
  14. User-friendly
  15. Scalable

Creative Crap

  1. Outside the box
  2. Revolutionary
  3. The big idea
  4. Synergy
  5. Dramatic
  6. Strategic
  7. Game changer
  8. Customer-centric
  9. Voice of the customer
  10. Critical mass
  11. Buzz
  12. Make it pop
  13. Break through the clutter
  14. Next level
  15. Impactful

Jill has given us a good list of the jargon that annoys people in business. What would you add to her list?  What are some of the cliches, buzzwords, and overused terms you see in the nonprofit sector?

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How to Make Your Calendar Your Best Friend

December 5, 2016 by Dennis Fischman Leave a Comment

calendarNothing feels more awful than getting up in the morning and realizing you have no idea what to write.

Fortunately, there is a solution. Create a publication calendar and you’ll never have that feeling again.

Create a publication calendar in 5 easy steps

Step one: open up your favorite calendar tool. Outlook, Google Calendar, a specially designed piece of software or a paper calendar with pictures of puppies every month: it doesn’t matter, as long as it works for you.

Step two: think of seasonal topics.  Back-to-school, Fall, Winter, New Year, Spring, Summer. National holidays like Thanksgiving and Independence Day. If appropriate, religious holidays like Christmas, Easter, Rosh Hashanah, or Ramadan. Heating season, if you provide heating assistance.  Camping season, if you do summer camps.  Mark each topic on your calendar at the right time to be talking about it.

Step three: find the hook that will make each topic a real story, one that’s interesting to your audience. Back-to-school is not a story in itself. “What you need to know about your child’s first day at our preschool” is a story! Mark that on your calendar.

Step four: now think of events your organization is holding. Fundraising events, friend-raising events, community forums, advocacy days at the statehouse.  Put those on your calendar too, and find the hook for each one.

Step five: think of campaigns your organization is launching at specific times of the year. Are you registering people to vote? Signing them up for low-cost bank accounts? Creating sports teams? Put those activities on the calendar, too, along with the hook that will make your audience want to read about each one.

Use your calendar to make communicating easy

Now, your calendar is full of ideas and specific ways to present them.  That means:

  • You can work on them in advance. Get photos, line up interviews, look up statistics…whatever you need for the post can be done ahead of time instead of at the last minute.
  • You can coordinate your messaging. Your blog, your social media postings, your newsletter, and even your face-to-face meetings with supporter can all reinforce the same message, so people are more likely to grasp it and retain it.
  • You can improvise.  It’s easier to improvise when you already have a plan in place. If a hurricane strikes, or one of your issues trends in the news, or if you receive a visit from Michelle Obama or the Pope, of course you can put that into your calendar. You’ll be in the perfect position to decide whether to delay a previously scheduled topic or just post more often.

What do you put on your publication calendar? Is there something that you post about that makes you stand out from most other organizations?

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