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Fundraising Tuesday: Annual Reports, the Long and Short of It

March 14, 2023 by Dennis Fischman Leave a Comment

What’s the right size for your nonprofit’s annual report?

In 2021, an organization with whom I have worked sent out a very brief annual report: two sides of a sheet of paper, including photos, quotable quotes, and pie charts showing their finances. They mailed it to all the postal addresses they had, and they attached it to email and sent it to the rest of their list.

In 2022, that same organization prepared what I think of as the traditional annual report: sixteen pages including a cover, a letter from the Executive Director, descriptions of all their programs and statistics about how many they served, and a list of donors by name and level.

Which approach was better?

SHC annual report coverAdvantages of a Short Annual Report

  • A two-page annual report is MUCH more likely to be read than a longer version.
  • It can be snappy and to the point.
  • The eye-catching elements (photos, captions, bold type) are a larger part of a short report than a long one. You avoid the wall of text that signals “no entry” to so many readers.
  • It’s cheaper to print and mail.

Don’t think, however, that it will take a lot less time to prepare a shorter report. Collecting and choosing the right stories, photos, and quotable quotes is a painstaking process.

(It’s like the opening line attributed to Mark Twain: “Dear ___, here is a long letter. I would have written a short letter, but I didn’t have the time.”)

You will also need to take time with the layout, to make sure you use a large enough font for your donors’ eyes and leave enough white space to make it readable and attractive AND say what you want to say.

Advantages of a Longer Annual Report

While few donors or funders will read a long report page by page, many will find it impressive. Having a lot to say, and saying it in a professional manner, will build trust that your organization is doing something worthwhile.

This is particularly true if you’re going to use your annual report to accompany phone, online, or in-person visits to donors or funders. You can either go over it with them or have a more personal conversation, not worrying that you’re leaving anything out: it’s in the report you’re leaving with them!

Some funders, and a lot of donors, may wonder why you’re spending their money on a glossy publication, or on mailing a multi-page document, instead of on program. You will want to know your particular audience and get a sense of how they’ll react.

In fact, the answer to “Which approach is better?” will always be, “It depends on who your audience is and how you will share the report with them.” Let’s talk about that in a future post.

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Fundraising Tuesday: Envelopes Make Donors Want to Open Your Mail

January 14, 2020 by Dennis Fischman Leave a Comment

Did you get a lot of requests for donations in the mail last year? So did I. I just held a ruler up to the stack of mail that arrived in November and December of 2019. It was more than six inches worth of paper.

envelopes

Taller than a coffee cup. For sure. But more powerful?

The power of the nonprofit message all depends on whether we choose to open the envelope.

Direct Mail is You Against the World

Piles of envelopes coming through the mail: at home, we are used to that. As donors ourselves, we may have a routine: open the mail next to the recycling bin and pitch, pitch, pitch. Save that one for later. Pitch, pitch, pitch.

That includes the organizations we love and the organizations we’ve never heard of. The appeal letters are mixed in with the bills and the marketing mail. It’s all just a mass of paper, and the more we throw into the bin, the more we win.

We know that when we are at home, thinking like donors. But as soon as we get to the office, we forget it. Our nonprofit is so special, and its work is so important. Donors must be dying to see, open, and read everything we send them. Right?

Wrong. Our appeal letters are part of the pile, and it’s our direct mail against letters from everybody else in the world–until we do something that makes donors want to read them. Often, that’s the envelope.

Envelopes that Welcome Donors In

Statistically, one of the best ways to get your mail to stand out from the pack is to send it in an oversized envelope. Whether that’s a full sheet of paper or a greeting card size, it immediately calls attention to itself.

Oversized envelopes

As you can see, some of these envelopes use graphics to differentiate themselves, too. That’s even more important if you’re sending appeal letters in regular business-sized envelopes. An envelope with graphics…

Envelopes with graphics

..or an envelope that IS a graphic!

Envelope, all graphic

With or without a drawing or photo on the front, some envelopes beg to be opened because they have a compelling message there. United Farm Workers warns “Workers hung out to dry.” Don’t you want to open the envelope to find out what that mean, and what you can do about it?

In These Times magazine says, in bright red script letters, “Help the press protect democracy.” (They also used a colorful first-class stamp, which catches the eye–and is known to get a better result than a nonprofit imprint.)

What did your nonprofit do in 2019 to make sure your envelope would get opened?

What will you do in 2020, now that you’ve looked at these examples?

 

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Which U.S. Government Agency Are You?

June 19, 2014 by Dennis Fischman Leave a Comment

If I asked your community about your organization, what U.S. government agency would they say you are most like?

Are you the NSA?  Do you keep tabs on your donors and prospects to the point where it’s just creepy?

Are you the VA?  Do people wait for months to hear from you?

Are you the IRS?  Do your employees give incomprehensible and conflicting responses when people call them up to ask them a question?

Or are you the U.S. Postal Service, the most trusted agency, doing a service that people value despite underfunding and overregulation?

What would your community say about your organization?  Are you sure?

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