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Thank-You Thursday: Many Thanks!

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Did you do a spring fundraising appeal? Are you sending out a lot of thank-you notes?   Here are some great tips on writing thank-yous that people will remember.

  1. Caryn Stein of Network for Good gives us 5 Rules for Thanking Donors.
  2. Pamela Grow shares A free thank you letter template you can swipe!
  3. Beth Ann Locke advises us, “Start with appreciation. End with thanks. And liberally sprinkle gratitude in between.” Find out how in Resolution 2014.
  4. Gail Perry of Fired-up Fundraising tells us How to Craft a Killer Thank-You Letter.
  5. I’d be silly not to mention my own article, The Ideal Thank-You Letter Went Out Today. (It’s the sequel to The Ideal Appeal Letter Begins With You.)

My friend Ann Green has it right: we should be thanking our donors all year long.  In fact, she suggests we set up thank-you calendars the same way we set up editorial calendars.  Now, there’s a resolution to keep in 2016!

TY Thursday: Great TY Letters

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thank-you letter

We’ve been talking about “creative” ways to thank your donors using videos, phone calls, poetry, and gifts. But who says a traditional thank-you letter can’t be creative too?

What You Need to Know Before You Thank

First, get the basics right. As Allison Gauss reminds us:

For a truly meaningful thank you, there are a few things you should know about the person you’re thanking.

  1. Who is the donor?
  2. Which campaign or program did they give to?
  3. How will you turn their gift into impact?

Great Advice on How to Start

Once you know your donor and you can state how their donation will make a difference, you can start writing. Where do you start? You’re in luck! Generous experts have given us all great advice on to write letters our donors will treasure.

Writing the Ideal Thank-You Letter

I’d be silly not to mention my own article, The Ideal Thank-You Letter Went Out Today. If you wrote the ideal thank-you letter, you:

  • Called me by name.
  • Confirmed how much I gave you.
  • Told me how my gift would make a difference.
  • Illustrated my impact with a story.  Another story, besides the one in your appeal.
  • Included a photo or image to make my impact real.
  • Told me about how else I can help: by volunteering, or liking you on Facebook, or spreading the word to my friends. (The famous “call to action.”)
  • Signed it by hand, and wrote something just for me.

It’s Never Too Late

Are you looking back at that perfunctory piece of paper you mailed in January and wishing you had taken the time to write a better letter? It’s never too late!

Pick some first-time donors, some loyal donors, and some major donors from your list.

Write to them, “I was thinking of you again today because something happened today that only happened because you gave.”

Tell them a story. Show them a photo. Give them the details. And give them the credit.

Your donors will thank you!

Fundraising Tuesday: So What’s Your Story?

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stoytellingWe’ve already discussed how you’ll raise more money if you stop talking about you and make your donor the hero of your story.

That’s a lot easier to do if you actually tell a story.

Stories Are More Than Just Timelines

Not every way of telling what happened is a story. Just because something has a beginning, a middle, and an end doesn’t mean it’s a tale that will capture the imagination and move people to give.

A story has a narrative structure. That sounds hard, but it’s actually very easy. As Andy Goodman tells us,  “To make sure you cover all of the basics of story structure, here are the beginnings of 7 sentences that can help you with the process.”

  • Once upon a time… (This starts the story off and introduces our protagonist)
  • And every day… (This will set up how life was before the Inciting Incident)
  • Until one day… (This begins the action of the story with the Inciting Incident and the Goal)
  • And because of this… (This introduces the barriers or obstacles the protagonist faces)
  • And because of this… (There could be several barriers)
  • Until finally…(This ends the story with the Resolution)

Is What You Wrote Actually a Story?

You can tell a story without using the exact phrases that Goodman suggests. If you look closely at a story that sticks with you, however, most of these elements will be there.

For instance, last week I told you The Tale of the Rigged Raffle. I could have told it in those exact words.

  • “Once upon a time,” there was a married couple, Dennis and Rona, who were very different from each other.
  • “And every day”–well, every week at least!–they looked for a synagogue they could share.
  • “Until one day,” mutual friends invited them to Temple B’nai Brith.
  • “And because of this,” they met an adorable older couple who really wanted them as members of the shul. But Rona and Dennis weren’t sure yet.
  • “And because of this,” the older members rigged the raffle so that Dennis and Rona won a gigantic bottle of syrupy sweet Manischewitz wine. They didn’t know how to refuse it.
  • “Until finally,” the older couple told them to donate it back to the Temple–as everybody did! Rona and Dennis were charmed, and became members, and renewed their membership happily ever after.

Look at the appeal letter you’ve drafted. Can you find these story elements in it? If not, it’s time to rewrite!

Why Storytelling is Worth It

If you want me to act, you have to touch my heart. Storytelling is the most powerful way to do that. As Network for Good tells us,

Donors tend to give twice as much when presented with a story about an affected individual, as opposed to reading huge abstract numbers of the overall scope of a problem.

Touch my heart AND my wallet. Tell me a tale that shows how I can do something great by donating to your organization.

So, what’s your story?

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