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Introducing…Your Nonprofit Organization

March 9, 2015 by Dennis Fischman Leave a Comment

You’re at a party, and the host introduces you to someone you’ve never met  before. You smile. You say hello. Then comes the inevitable question,”So, what do you do?”

Cadence Turpin thinks that’s the wrong question. People are more than–and some times, very different from–what they do for a living.

For instance, her best friend Carolyn is a meeting planner. “Not many people understand meeting planning, nor do they know what to ask next when the ever so common ‘so what do you do?’ is posed.”

A lot of the time, people in the nonprofit world feel the same way. Not that many people understand the ins and outs of running a preschool program, or helping borrowers work out bad credit, or providing scholarships to young artists…or the millions of other things that nonprofits “do.”

Honestly, not that many people want to know.

So, like Carolyn, we end up feeling stuck. “If they don’t find her work interesting enough, then she must not be very interesting.”

If people don’t want to hear about the nuts and bolts of our nonprofit work, we have nothing to talk about? We know that can’t be true. But what can we do about it?

A Better Way to Say Who We Are

Cadence has found a better way. Instead of telling what her friends do, she tells why they matter to her.

I want people to know my friend Carolyn is amazing at her job, but more than that, I want people to know the stuff inside her that makes her a great friend. The stuff that makes you want to stand by her at a party, in hopes that her thoughtful observations and quick wit might rub off on you.

Can you find ways to do that for the organization where you work? Can you make that agency sound like the best friend you’d love to introduce, and that everybody would love to be introduced to?

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Are You Bored with Your Own Blog? What to Do

February 17, 2015 by Dennis Fischman 3 Comments

If you’re a nonprofit organization, blogging is the backbone of your content marketing.  You want people to seek you out–to look to you for expert knowledge and unique insights.  Your blog is where they find what they’re looking for.

 

But are you getting bored with your blog?

You can’t excite people if you’re feeling deadly dull.  If it’s a chore for you to write, it won’t be any fun for your readers to read.

Don’t stop blogging–but there are lots of other ways to do content marketing.  Joe Pulizzi of the Content Marketing Institute lists:

  1. Social media–other than blogs
  2. Articles on your website
  3. E-newsletters
  4. In-person events
  5. Case studies
  6. Videos
  7. Articles on other people’s websites
  8. White papers
  9. Online presentations
  10. Webinars/webcasts
  11. Infographics
  12. Research reports
  13. Microsites
  14. Branded content tools
  15. Mobile content
  16. Print magazines
  17. E-Books
  18. Books
  19. Mobile apps
  20. Digital magazines
  21. Podcasts
  22. Licensed/syndicated content
  23. Virtual conferences
  24. Annual reports
  25. Print newsletters
  26. Games/gamification

If you’re tired of writing short, snappy pieces, then write a white paper or report.  If you’d rather talk than write, then the in-person appearances or the podcasts might be perfect for your personality.  Maybe you’d rather shoot photos–or make videos–or design a game.

Does that get your juices flowing?  I’ll bet you can even think of other content if you try. I thought of comics and graphic novels.  What would you add to the list?

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What Nonprofits Need More Than a Facebook Donate Button

December 18, 2013 by Dennis Fischman 2 Comments

English: Mark Zuckerberg, Founder & CEO of Fac...

Mark Zuckerberg, Founder & CEO of Facebook (Photo credit: Wikipedia)

Dear Mark Zuckerberg,

Thanks for putting a Donate Now button on Facebook.  Now, our nonprofit’s Facebook Friends can give without ever leaving the page.

But will they see our page in the first place?

Already, fewer than 15 % of Friends see any particular post.  And as you recently told us, that percentage is going to drop.  Ad Age published your Generating business results on Facebook, where your company states:

We expect organic distribution of an individual page’s posts to gradually decline over time as we continually work to make sure people have a meaningful experience on the site.

In other words, fewer eyes on our pages.

The solution, according to your spokesman? “The best way to get your stuff seen if you’re a business is to pay for it.”

But what if you’re not a business?

Many nonprofits are local.  Some are tiny.  Few have a budget for marketing.  They are constantly trying to put more money into programs instead.

So, nonprofits’ reach on Facebook is almost all “organic,” meaning that our Friends like and share our posts with their Friends.  And that’s what you say is going to decline.

I understand that you want to do a good thing for nonprofits by providing a Donate Now button.  But it will be a meaningless gesture if fewer and fewer people ever see it.

Ask Sheryl Sandberg how to make ad grants to nonprofits.

Over at Google, where your COO used to work, they’ve been giving nonprofits $10,000 every month to advertise on Google.com.  For years.  And it works!

Ask Sheryl Sandberg about the business results and the public relations Facebook can get by instituting an ad grant program.  Then, please put that program into place.  It will multiply the value of the Donate Now button–for Facebook and for nonprofits.  And isn’t that what you wanted to do in the first place?

Happy 2014,

Dennis Fischman, Communicate! Consulting

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