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TY Thursday: More Than a Thank-You

April 21, 2016 by Dennis Fischman 3 Comments

For many nonprofit organizations, December is a time to worry. Will you see checks in the mail (or clicks on the Donate button) from the donors who gave last year?

You have a right to worry. In the U.S., only 30% of first-time donors to nonprofit organizations renew their gift the next year.

You read that right! If you’re like most nonprofit organizations, more than 2 out of every 3 new donors will give to you once and then forget all about you.

You can curse your fickle donors. You can rip the month of December out of your wall calendar, or scroll past it on your computer. Or…

You can turn that one-time donation into a renewal.  In one week. This week.

Here’s how.

The One-Week Impact Report

A massive earthquake killed thousands in Nepal and India on April 25, 2015. The massive 7.9 magnitude earthquake hit Nepal with devastating force less than 50 miles from the capital, Kathmandu.

Nepali girl near Kathmandu

Nepali girl near Kathmandu

My wife and I know people who come from Nepal, and the images of the devastation touched our hearts. So, on April 27 we made a small donation of $50 through the international charity Global Giving.

We received a report from Global Giving about what they were doing with the donation and what difference it made.  Not in December. They emailed us on May 6–one week after the gift!

Global Giving made a convincing case that they knew the organizations on the ground that could use the money well. They told us what those organizations were doing. For instance:

The Nepal Youth Foundation is providing emergency supplies to hospitals, sheltering and caring for people discharged from hospitals who cannot return home, particularly women and children.

Global Giving didn’t stop there. “You can click on the link to any of the individual projects to see the updates they’ll post about how they are using the funds,” they told us. “We have also posted a link to frequently asked questions on the page.”

All this for a $50 donation. All this, in the first week.

When Rona and I give again to Nepali relief, why wouldn’t we channel our donation through Global Giving?

More Than a Thank You

Now, I know a lot of nonprofit organizations are still struggling to send a timely, personal thank-you letter. And if you’re one of them, absolutely, do all you can to make that happen. But that’s the minimum that donors expect.

As fundraising consultant Alan Sharpe says:

The secret to getting donations for your non-profit is to give donors what they want. People give to causes to make a difference in others’ lives. And what donors really want to know is how their donation will help people.

Are you telling them the impact of their donation? Start! Do it this week.

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TY Thursday: Say “Thank You” with a Story

April 14, 2016 by Dennis Fischman Leave a Comment

Thanks in many languagesIf you work for a nonprofit organization and you’re sending out a thank-you letter that sounds like a tax receipt, stop!

Find your most memorable story. Put it in your thank-you letter.

Why? To find out, read Say “Thank You” with a Story, a guest post by me on Tripp Braden’s blog.

The key point? “People will thank you for your thank-you. They’ll remember your story. And they’ll give to you again.”

Read Say “Thank You” with a Story and rewrite your thank-you letter today!

 

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TY Thursday: Thank Your Donors. You’ll Feel Better.

April 7, 2016 by Dennis Fischman Leave a Comment

grateful happyWe’ve been talking about the hows and whys of thanking your donors, every Thursday for three months. But we still haven’t mentioned the best reason to say “thank you.”

It will make you happy.

As reported in Inc. magazine, “A team of researchers out of Indiana University led by Prathik Kini recruited 43 subjects suffering from anxiety or depression. Half of this group were assigned a simple gratitude exercise — writing letters of thanks to people in their lives — and three months later all 43 underwent brain scans.”

The results?

The participants who’d completed the gratitude task months earlier not only reported feeling more gratefulness two weeks after the task than members of the control group, but also, months later, showed more gratitude-related brain activity in the scanner.

And their attitude of gratitude is linked with happiness, optimism, calmness, willpower, and other psychological benefits. Saying thank you is good for your mental health! Share on X

“Something as simple as writing down three things you’re grateful for every day for 21 days in a row significantly increases your level of optimism, and it holds for the next six months. The research is amazing,” Harvard researcher and author Shawn Achor told Inc.com.

Be good to yourself: say “thank you”

Writing thank-you letters is a way to express gratitude. We know donors want it. We know nonprofits benefitHappy grateful from it. And now, we know it’s a work task you can carry you that will actually be good for you.

So, why not try it? Write three thank-you letters every day for the next twenty-one days. You’ll be making your outlook brighter AND making donors feel appreciated!

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