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Social Media: Starting Small

May 5, 2015 by Dennis Fischman 3 Comments

starting small

Start with what you can handle

If your nonprofit organization is large enough, you may have staff specifically assigned to social media.  if it is new enough, you may have started online before you opened an office!

But many nonprofits are not large, few are rich, and only a few have social media in their DNA.  You may be one of the many saying to yourself, “I know I need to do something with social media, but how do I start?”

I’ve been there.  A few years ago, I was the only communications person at a community-based nonprofit organization.  (I was also the development person, and the outcomes person…but that’s another story!)

I knew that my agency couldn’t possibly do Facebook, Twitter, LinkedIn, Pinterest, Instagram, Youtube, and the next new thing that came along–let alone do them well.

Here’s what I think will work for you: start small.

  1. Start with your website.  It’s not social media as such, but everything you do leads back to it.  When someone arrives on your website, will they find something that’s valuable to them?  Is your site attractive and easy to navigate?  And a really simple thing that too many of us overlook: do all your links work?  If you can do only one thing online right now, it should be to improve your website.
  2. Know your audience. You don’t have time to send out messages at random hoping some of them will touch your readers’ hearts. Click on the link for a humorous guide to audience research.
  3. Think about your objectives. Let’s imagine you succeed beyond your wildest dreams in getting the audience you address actually to pay attention.  What do you want them to do as a result?  Try to narrow it down to one primary objective for each specific audience.  I know how hard that is.  Do it anyway.
  4. Now, pick one medium.  Ideally, it should be the one your supporters use. If they’re on Facebook, choose Facebook.  If it’s Youtube, choose Youtube.  Practically speaking, you will probably pick the medium that your supporters use most which your organization uses already.  However you pick, do pick one, and only one–and then concentrate single-mindedly on learning how to use that medium better.

Give yourselves at least six months to become really good at connecting with your supporters on just one of the social media you use.  That’s do-able, isn’t it?  Try it and watch your influence grow.

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How to Get 10 Posts Out of One Good Idea

July 21, 2014 by Dennis Fischman Leave a Comment

It’s time to post to your blog. You scratch your head, pace up and down, drum your fingers, start several posts and delete them…and at last, you have it. It’s a good idea. You put the finishing touches on it and hit “Post.”

“Uh-oh,” you say. “Now what am I going to use for Facebook?”

Save time and worry: take that one good idea and use it again. Here are ten ways you can re-purpose one good idea for blogs, social media, video, and print.

See the ten ways at:

http://elainefogel.net/2014/07/21/how-to-get-10-posts-out-of-one-good-idea

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The Magic Formula for Choosing Social Media

May 22, 2014 by Dennis Fischman 6 Comments

I’ve told you before: the first thing your organization does online should not be social media.  And I’ve told you that the best answer to “Which social media should we use?” is “It depends”: where are the people you’re trying to reach?

But you have already done the work.  You’ve made your website attractive and useful, cleaned up your database, and started sending regular email to the people on your list.  You’ve found your supporters online.  You’ve created a strategy and started small, with one platform.  Now what?

You’re sure there’s a secret to social media for a small organization with limited time and money.  You twist my arm and ask, “What’s the magic formula?”

Listen closely: Facebook plus one.

Why You Need to Be on Facebook

For now, Facebook is still an essential part of your social media.  Yes, I know: it’s frustrating that people can “like” you on Facebook and still not see your posts in their news feed.

But there is nowhere online that you will find more people, and a broader range of people.

  • Grandparents are joining Facebook every day to see photos of their grandchildren.
  • Adults keep up with their friends on Facebook, even after they’ve moved to a different city or country.
  • Teenagers are still joining Facebook.

It may not be cool, but it’s a “have to have.”  My best guess is that it will continue to be the common denominator of social media for years.

Why You Need Something Else

Even if a lot of supporters are there, you should make sure not to put all your eggs in the Facebook basket.  It’s not free media any more.  You need a budget to pay for ads AND an expert to help you advertise effectively.  And it’s only going to get more expensive.

Plus, there may come a tipping point.  When enough people drift away from Facebook, a lot of people may decide to do so all at once.  You should be collecting their email addresses, so you don’t lose them altogether–but many people prefer to hear about you through social media.  When they go looking for an alternative to Facebook, you want them to find you there.

Which “Something Else” is for You?

Think of three lines on a graph.  One: the social media platforms your audience uses.  Two: the one you find most comfortable.  Three: the platform that lets you use what you have–whether that’s writing, photography, or video.  Ideally, when you use Facebook plus one, that one is where those lines come together.

Twitter is growing fast. It forces you to be brief, but that’s good: you will catch people’s attention better that way. It’s ideal for sharing links to useful information, including your blog posts, and it’s recently become better for sharing pictures.

YouTube is the world’s biggest search engine, after Google.  If you have great video and would like to be found, YouTube is the place to go.

Google+ has also been growing. Unlike Facebook, everything you post shows up for everyone who likes you there (or “adds you to their circles,” in Google+ lingo).  Two big cautions, however: a lot of people are still not on Google+, and there are rumors that Google plans to make big changes to it soon.

Pinterest is clearly the best way to reach a female audience with photos.  Instagram reaches a more mixed audience, and people say it’s easier to use, especially from your mobile phone.

LinkedIn is the only social media platform that reaches more men than women.  LinkedIn Groups are a great vehicle for establishing your expertise in the field.

There are many other options, and feel free to choose the one that suits you best.  You may also want to create accounts on social media you’re not planning to use for a while, just to reserve the name you want (and not let some other group create confusion by claiming it).

You’re best off concentrating on Facebook and just one other form of social media, if you really want to work your magic.

 

 

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