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How to Lose Even Your Fanatical Followers

December 17, 2015 by Dennis Fischman Leave a Comment

unfollowYou would have to say that my wife, Rona Fischman, is a Dan Fogelberg fanatic.

When I met her in 1986, she had all of his albums on cassette. Once she got a CD player, she replaced those cassettes with CD’s. then she put them on her iPod. And when the man died, in December 2007, it ruined her New Year.

But Rona is thinking seriously about un-following the Dan Fogelberg page on Facebook. Why?

Simple: it’s doing too much selling.

The Dan Fogelberg page is pushing Rona to check out the website, to buy a Christmas album on Amazon, to go to Peoria for a benefit concert.

It’s too much for Rona. And she’s a diehard fan. (Let’s face it, who else would follow a dead songwriter on Facebook in the first place?)

My advice to the Dan Fogelberg page is also my advice to your nonprofit. Give first. Give again. Give some more. Share things that your followers will value seven, eight, or nine times. Then if you must sell, sell. If you must ask, ask. But rarely.

People come to Facebook to spend time with their friends. If you want them to consider you a friend, give, don’t sell.

Here’s a gift from Dan Fogelberg to all of us. Enjoy the turning of the year!

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Do Your Donors Want Poetry or Prose?

December 15, 2015 by Dennis Fischman Leave a Comment

How should you raise money for your cause? Write grant proposals, send out appeal letters, hold events, use crowdfunding?

It depends whether your donors want poetry or prose.

My Book of Days cover

Raising funds with words that sing

My late brother Ron Fischman needed money. He had commissioned artist Debora Alanna to produce the beautiful cover illustration for his new volume of poems, My Book of Days–and he had to pay her for her work.

Ron set up a crowdfunding campaign on Pubslush. He went on to do all the things that would draw people in and make them feel they were doing something good.

  • He showed people the art they’d be supporting
  • He gave them several tastes of what the book was all about.
  • He made it personal. Debora “prepared [this cover art] out of faith that my friends, colleagues, Jewish and poetic worlds would make this campaign successful.”

Ron also offered premiums that would appeal to exactly the kind of person who would support his book.

And it worked! The crowdfunding campaign raised enough money to pay the artist, send out the premiums, and do a tiny bit of additional promotion besides.  (By the way, you can order a copy of Ron’s book if you wish. Just click this link.

Raising funds with ideas that matter

Ron needed less than a thousand dollars to make his dream come true, and he had something tangible to show as a result. His cause was made for crowdfunding.

Others, not so much.

My friend and colleague Robin Carton of Kayak Consulting Group was trying to raise money for a group that makes small, progressive organizations all over the Boston area smarter and stronger.

Her client wanted to send a direct mail fundraising appeal to the people who support those organizations.  The catch? They had no money for direct mail in their budget.

Can you imagine going public with the plea “Give us money so we can send out letters to raise more money?”  No, I can’t either!

Robin and I agreed that her client’s best bet was to submit grant proposals to foundations and businesses. Foundations have concepts for what her client does: “capacity building,” and “combined impact.”  Businesses understand “marketing’ and “return on investment.”

The language may not sing, but it may convince. And if they’re successful, Robin and her client will attract a lot more than a thousand dollars.

When you think about how to raise money for your cause, consider it a communications question.  Do the people you want to support you think in poetry or prose?

 

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Use Social Media to Set the Mood for Giving

December 14, 2015 by Dennis Fischman Leave a Comment

Giving to charity, word cloudOnce your appeal letter is in the mail, what can you do to help donors decide to give?

Reaching out directly through the phone or by email is a good idea… especially if you make your calls and emails warm and personal.

The Wrong Way to Use Social Media

For most organizations, asking directly for money through social media is not a good idea. Here’s why.

Picture yourself on Facebook. What are you doing there? You went online to catch up with your friends, and perhaps to see a meme that would amuse or outrage you. You didn’t go to Facebook to do business. And that includes giving away money.

There are exceptions. If you’ve tried asking online before and it worked for you, congratulations! If you want to experiment with fundraising via social media, ask for donations for a specific cause, with an immediate impact. Think of it as crowdfunding.

In general, though, “making the ask” is the wrong way to use social media to back up your end-of-year appeal. There is a better way.

Put Your Donors in the Mood for Giving

in a giving moodA donation is an act of love…and like other acts of love, it goes better if you set the mood. Too bad you can’t offer your donors a glass of wine, a fireplace, and romantic music on social media!

But here is what you can do to make them feel like giving:

    1. Give their pleasure your full attention. Between now and December 31, post pieces that will make donors feel good about themselves when they give.
    2. Tell stories. Create good memories that you and your donors share. It will bring you closer.
    3. Share the love. Post stories–or even better, videos–of donors like them saying why they love giving to your organization and how it makes them feel.

It Takes Two to Tango

For the donor to feel the love, you have to be feeling it too. And that’s difficult in December. You’re watching the numbers on the end-of-year appeal and worrying about what happens if you don’t meet your fundraising goal. Performance anxiety is making you tense.

May I make a suggestion? Before you write for social media this month, slow it down. Breathe. Think about why you care so much: the good results your organization bring about that makes you want it to succeed.

Now, think about the donor.  She cares about those good results too. You’re together in this. That’s what brought you together in the first place.

You just have to speak the language of love with your donors, and watch them respond.

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