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Halloween in September? For Nonprofits, Yes

September 25, 2017 by Dennis Fischman Leave a Comment

Halloween lawn

The lawn was eerie. Long strands of spider web draped over its length, a bat hovering over the withering shrubs, and a gravestone poking up from the dried grass.

The scariest thing was, it was a full month before Halloween!

As you can guess, I’m not a big fan of Halloween in September, or Christmas in October, or back-to-school in July. But you should be-when you’re filling in your communications calendar.

Creating a good message takes time.

It pays to know what you will be saying ahead of time. For that article you want to write or that video you want to record, you may need to find facts, or set up a photo shoot.

You may need to interview someone. How long will it take to schedule that meeting? From experience, I would say: estimate the longest time you can imagine it will take–then double it.

And once you have the facts, the photos, the interviews, the quoteable quotes in hand, you still have to write or edit. You don’t want to do any of that at the last minute.

Schedule that message weeks or even months in advance. Then schedule the steps it will take to create that message. Put them on your calendar.

Your audience needs time to respond, too.

Have you ever received an invitation to attend an event the day after you were supposed to RSVP?

If your message is inviting people to attend an event, to “Call your member of Congress TODAY!,” or to do anything else with a deadline, you need to send it to them well in advance. And you probably have to send it more than once.

That means you have to start creating the message even earlier, and send it out more often. Put time for creating it AND a date for sending it on your communications calendar.

Yes, you can wait until the last minute to create your message and hope inspiration strikes. Yes, you can gamble that your supporters will drop everything to respond to your call to action.

But that’s like Halloween in September. It’s just…scary.

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Fundraising Tuesday: The Answer is Storytelling

September 19, 2017 by Dennis Fischman Leave a Comment

once upon a timeIt was the midst of the Great Recession, and about one in ten people across the U.S. were out of work. Amadou was one of them.

Unemployment benefits helped his family, for a while. But he had worked for a low wage, and his benefits were only a fraction of that—and then they ran out.

The only thing keeping Amadou, his family, and lot of families in Somerville, Massachusetts from starving was the SNAP program—what we all call “food stamps.”

I knew Amadou. And I knew the anti-poverty agency where I worked was signing people up for food stamps…and saving lives. But how could I show that to our donors?

The answer was storytelling.

Storytelling is the most powerful way to engage the emotions of your donors. As Network for Good tells us,

Donors tend to give twice as much when presented with a story about an affected individual, as opposed to reading huge abstract numbers of the overall scope of a problem.

Find out what kind of stories YOU can tell that will touch your donors’ imaginations and move their hearts. Read Telling Stories that Move Donors to Give, my guest post on FundraisingCoach.com.

Then, sign up for a Nonprofit Academy webinar that I’m presenting: Where’s the Story? Discovering Stories that Drive Donations. Because a story is more than just one darn thing after another. It’s a gift you can give your donors–and they will give back.

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TY Thursday: Thanks for Noticing My New Year!

September 14, 2017 by Dennis Fischman Leave a Comment

shofar

Child blowing the shofar to mark Rosh Hashanah

It’s September. You may be looking ahead to your end-of-year appeal and thank-you letter, and congratulating yourself on getting to it early, long before the new year.

But is it already too late? Is the year over?

Thank God, It’s a New Year

This time next week, many Jews will be celebrating the new year, with the Rosh Hashanah holiday.

Wiccans and other pagans celebrate the Autumnal Equinox (Mabon) on Friday, September 22, which Jews outside of Israel consider the second day of Rosh Hashanah.

The Chinese New Year is next year on the Western calendar: February 16, 2018, to be precise. The Persian New Year, Nowruz, will arrive on March 21. The Cambodian New Year? Not until April 14.

And you thought the holiday season was in December!

Yes, You Can Keep Track

Let’s get real. Unless you’re a Jewish organization, you’re probably not sending out an appeal to your supporters timed for Rosh Hashanah. But ignoring the holidays that matter to your donors is not a good idea.

If you notice the new years that your supporters celebrate, they will be grateful. So few people in the majority population pay any attention at all. If you recognize  next week that it’s Rosh Hashanah (or next spring that it’s Nowruz, or Chinese New Year), you will get a lot of credit.

And it’s just not so hard to wrap your mind around the idea that there can be more than one new year. Your nonprofit may already be paying attention to the start of the new year, and the federal government’s budget year, and your own fiscal year. You know how to do this!

Sending Greetings to Your Mailing List

How do you wish people well on their holidays when you may have Christians, Jews, pagans, Muslims, Hindus, Buddhists, and atheists on your list?

Ideally, you keep a record of which holiday each person on your list celebrates. Then, you send personalized email to each one.

(It helps a lot if your email list is in a database instead of a spreadsheet, and if you use an email service provider like Constant Contact or MailChimp and not just Outlook or Gmail.)

If you haven’t kept records of which holidays are meaningful to which of your contacts, now would be a good time to start!

My Holiday Gift to You

While you are putting together those records, I’ll help you send holiday greetings to all. Here’s how: feel free to cut and paste the third, fourth, and fifth paragraphs of this message into your email and social media. Edit judiciously. Add these words: “To all our friends who celebrate these holidays, we send our warmest greetings.”

That’s it for now. Thanks! Who’s looking forward to Groundhog’s Day?


Top 75 Nonprofit BlogWe’re honored that Feedspot has named the Communicate! blog as one of the top 75 nonprofit blogs to follow in 2017. Read more about nonprofit marketing, fundraising, and thanking donors at www.dennisfischman.com

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