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Fundraising Tuesday: What If We’re Not in the News?

June 16, 2020 by Dennis Fischman Leave a Comment

New cases in MA up to June 6 2020Where I live, the coronavirus pandemic has been going on for three months now. The racism pandemic has been going on for 400 years.

And in the first half of June 2020, it has seemed like nothing else is in the news.

What if your nonprofit doesn’t directly address either Covid-19 or racism? Can you still raise money now?

Yes, you can.

Take the A-B-C approach to fundraising: Acknowledge the crises. Be responsive. Continue to pursue your mission. Share on X

Acknowledge the crises

Covid-19 and the loss of jobs

As the pandemic spread earlier this year and some people lost their jobs (and others, their lives), many nonprofits figured out it was no time to play pretend.

Your nonprofit might be running programs for the most vulnerable (a senior center, a homeless shelter). Or you might NOT be running programs this summer because of stay-at-home policies (many houses of worship and arts centers).

Either way, you have supporters who are suffering from Covid-19 or from job loss, or both. The least you can do is to acknowledge the impact they feel.

How do you acknowledge the pain and still ask for a gift? You can follow the example I have seen in many appeal letters sent out this past month. They say:

We know that right now, you might be in no position to give money. We understand, and you are still a valued friend of this organization. But if you can give right now, your contribution will mean even more.

Racist police violence and a wave of protests

Say her name

Tragically, police killing Black people is nothing new in the U.S. Since the beginning of 2015, it has happened more than 1,250 times. Think of it. That means on average, if a Black person was killed this morning, another one will die at the hands of police by tomorrow night. It’s sickening.

What is new is the organized, sustained uprising against institutionalized racism, day after day, all over the U.S. and the world.

As a citizen, you may be encouraged (I am!). As a fundraiser, you may be wondering: can people think of anything else right now? Can I really ask for money for my nonprofit while the protests are still going on?

Yes!

Donors are giving right now. They give even though it’s an election year and candidates are asking them for money. There are some signs that when issues of any kind are on their mind, they give more, even to causes that aren’t related to the crisis that’s in the news.

You cannot ignore the deaths of George Floyd, Breonna Taylor, Ahmaud Arbery, Tony McDade, and so many other African Americans at the hands of police, but you can’t mention them and move on. That would seem forced and insincere.

A this time must mean not only Acknowledge. In a separate statement, before you ask, you must Address the issue. Let your supporters know what your organization is doing to change the racial dynamic in your own work.

And that leads us to B.

Be responsive

At this point, I think all nonprofit organizations have taken action to make sure that staff, clients, and everyone who comes into contact with you are safe from Covid-19. Most of you have made a point of communicating your new actions and your new policies.

You didn’t have to be a health-related organization to take steps toward a a safe environment and to publicize them. I’m sure you felt you owed it to your constituency to be transparent.

Have you done the same concerning institutional racism?

How has the current crisis made you look at your own organization differently: the people you serve, the people you hire, the people on your Board of Directors? Have you changed your policies about calling the police? Have you asked people of color what they think of your work…and listened? Have you followed their lead?

Take a deep breath. It’s okay to say you’re just at the beginning of your work on becoming an antiracist organization.

You can say, with the late Maya Angelou, “I did then what I knew how to do. Now that I know better, I do better.” (As long as you are prepared for people to ask, “Okay, how?” And they will expect an answer.)

Asking for money in June 2020 is promising to become part of a new, better society. If you’re going to ask, be ready to show you’re keeping your promise.

Continue to pursue your mission

Your donors support your organization because of the work you do. It’s important to them. It won’t suddenly stop being important because of these twin crises.

Donors gave to all kinds of organizations during the Great Recession. They gave shortly after the attacks on the Pentagon and the World Trade Center in 2001. They gave during the Clinton impeachment and the Trump impeachment.

The coronavirus won’t go away tomorrow, and ending institutional racism will be the work of our lifetimes. Do your work in a better way, but stick with your mission.

Continue to make supporting your organization the best way for donors to bring about the results they want to see in the world.

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Fundraising Tuesday: Yes, Ask for Money Now

June 9, 2020 by Dennis Fischman Leave a Comment

June 2020 is the perfect time to ask the loyal supporters of your nonprofit to give.

This may surprise you. You may have been hanging back, thinking, “So many people are out of work, or sick, or both.” You may have told yourself,”So many people are thinking only about Covid-19 (or, right this moment, “racist police violence).”

You may have guessed they would want you to put your fundraising on pause.

But now we know that guess was wrong.

“Every Direct Mail campaign we’ve done since March (right thru to yesterday) has been getting Christmas level results,” – Denisa Casement, international fundraising expert.

“Right now is still the ‘bump,’ not the ‘slump’ stage. Folks who love you haven’t stopped loving you. They really want you to survive and thrive. So, guess what? It’s still early enough in the crisis that people are still giving. Your donors, especially, are still giving.” – Claire Axelrad, Fundraising Coach at Bloomerang

“Organizations that are connecting with donors are raising never-before-experienced levels of funds. New donors are showing up for the party. Donors are giving larger gifts than they’ve ever given. It’s truly extraordinary.” -Jeff Brooks, Future Fundraising Now

Now is not the time to hang back. Both the experts and the research show that donors will support nonprofits in uncertain times.  In fact, there’s research to show that global catastrophes actually cause charitable giving to increase.

Why are donors still giving?

Make donor feel special

People like to band together and help others, in normal times. In a crisis, that impulse reaches new heights.

Think about it. You’re sitting at home, either unable to work or trying to work extra hard while taking care of children and running a household. You have to guess when or whether you will return to the office, or your children to school, and when you’ll be able to hug somebody you don’t actually live with again.

Meanwhile, Covid-19 and the killings of Ahmaud Arbery, Breonna Taylor, George Floyd, and Tony McDade have revealed (to those who didn’t know already) that the people who are supposed to keep us safe can actually be the ones putting us in danger.

When the word feels out of control, what do you do about it? You find something you can do to make a difference. You give. Share on X

And then, there’s the fact that many people actually haven’t been out of work. They’ve continued to collect paychecks AND received an economic stimulus payment. I’ve seen a number of people saying, “I’m lucky, because I don’t need the help. I’m going to donate that money to charity as soon as it comes in.”

They could be giving to you.

But Donors Give Only If You Ask!

“Twitter and blogland are aglow with the same question: where’re the nonprofit direct mailings? Why, at a time like this, are so many nonprofits ignoring or neglecting the most productive channel for individual giving: direct mail?” -Roger Craver, The Agitator

It’s true in normal times and it’s doubly true in an ongoing crisis: people will give where they are asked to give. If you’re not asking,  you are slighting the very people you meant to be considerate toward. You’re hurting your donors, as well as your nonprofit.

You weren’t wrong to think some people can’t afford to give right now. Acknowledge that. Say, “If you can’t give right now, we understand and we are with you. But if you can give, here’s why your gift will make a difference.”

You weren’t wrong to imagine that a lot of people’s attention is on what’s in the news. But is that true of your donors? When they gave to you the first time (and the second, and the third I hope!), they knew that there were other problems in the world. The one they wanted to solve was the one you address.

To succeed, you pretty much just need to be in front of the donor with a relevant need. All the hard stuff — creating compelling calls to action, finding the right story, coming up with the right images and other evidence that can motivate donors to give … all of that is easy right now.  – Jeff Brooks

Donors are giving to the organizations they care about who care enough to send them a timely, thoughtful appeal in the mail. It’s proven.

Who is getting those donations?

Right now, the competition for your donors’ mailbox is weak. So many organizations have held back from sending out mail that the ones who do have a great advantage.

What’s holding you back?

If it’s not knowing what to say, or how to say it, or how to get a letter in the mail when your office is closed, please get in touch with me. That’s why I set up Communicate! Consulting in the first place: to make sure you could win and keep loyal supporters. I’m not giving up on you now.

Now is the perfect time to ask for money from your donors. Let’s get started

 

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