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Fundraising Tuesday: Laughing All the Way to the Bank

January 16, 2018 by Dennis Fischman Leave a Comment

telling a jokeCan you tell a joke?  Then you can write a fundraising appeal.

I don’t mean to say that what you write has to be funny.  Although, God knows we could use some humor sometimes!

But jokes have the basic ingredients you need to make people want to read what you write, and then, to remember what they’ve read. (And then, to give.)

Jokes invite the audience in. 

Priest rabbi jokeWhether it’s “knock-knock,” or “What did the one say to the other?”, or “A priest, a minister, and rabbi walk into a bar,” jokes get the listeners involved. You can see them lean forward, wondering what comes next.

The next time you write a fundraising appeal, look for the opening line that makes your reader want to read the next line.

Jokes have a structure.

Human beings like to know where they’re going and how long it’s going to take to get there.  People waiting for a bus or subway are much more content to wait if they see a sign that says “Next train to Alewife Station, 10 minutes.”  When they’re listening to a joke and they hear that something happens three times, for instance, they know something unusual is about to occur and they’re waiting to find out what it is.

The next time you write, look for the structure that tells your reader when the main idea is going to arrive.

Jokes have a punch line.

I'll have what she's havingSometimes people even forget how the story went, but they remember “That’s what she said,” or “I’ll have what she’s having.”  It’s the payoff.  It leads to a reaction: laughter, or a groan, or both…but an emotional response.

The next time you write, figure out the response you want to provoke first.  Then, tell the story that will elicit that response from your readers.

A priest, a minister, and a rabbi went into a bar, and the bartender said, “What is this, some kind of a joke?”

I’ll bet you remember that one.

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Fundraising Tuesday: Nonprofits, Learn From My Cat

January 9, 2018 by Dennis Fischman Leave a Comment

Clark-2112

Do you donors know where their money is? Take a lesson from Clark Bar’s vet.

“Uh-oh, we’re almost out of Clark Bar’s medicine,” I thought. “Time to order it again.”

Clark Bar was a venerable gentleman cat of 18 years. He had a problem with his thyroid, so I gave him soft tablets of methimazole mixed in with  his wet food. I ordered the tablets from a compounding pharmacy out of state.

When I submitted the order by email, I received an acknowledgment immediately. Then, the pharmacy called to let me know they would be talking to the vet, to get authorization for the refill.

The next day, they called to say they expected to receive the authorization within hours and would fill the order as soon as they did. They emailed me to let me know when it was filled, and they sent me the FedEx tracking number for the shipment.

All in all, it took less than two days for Clark Bar to get his medicine–and I never wondered for a minute where my money had gone or what I would get in return.

Can your donors say the same?

Your donors are looking to you to mix up a cure for a problem they care about. It’s probably not their own problem, any more than Clark Bar’s thyroid was mine.

But your donors care. They care intensely.

Are you leaving them wondering what difference their donation is making, from one annual report to the next? Or are you helping them follow it at every step, through great stories in your newsletter, email, blog, and social media?

Communication is the Best Medicine

Show your nonprofit donors how they’re making an impact on their cat–I mean, their cause. They’ll order (I mean, donate) to you again.

And here’s a shout-out to Porter Square Vet and BCP Veterinary Pharmacy, for their great communications.

P.S. Clark Bar passed away in September 2015, rejoining his sister Lois in that great cat show in the sky. But I am still grateful to the pharmacy that made sure I knew he would  get the help he needed.

Do you want loyal donors? Please, make sure your donors know what you are doing with the money they give.

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Fundraising Tuesday: In the Mood, with Social Media

December 19, 2017 by Dennis Fischman Leave a Comment

Giving to charity, word cloudOnce your appeal letter is in the mail, what can you do to help donors decide to give?

Reaching out directly through the phone or by email is a good idea… especially if you make your calls and emails warm and personal.

The Wrong Way to Use Social Media

For most organizations, asking directly for money through social media is not a good idea. Here’s why.

Picture yourself on Facebook. What are you doing there? You went online to catch up with your friends, and perhaps to see a meme that would amuse or outrage you.

You didn’t go to Facebook to do business. And that includes giving away money.

There are exceptions. If you’ve tried asking online before and it worked for you, congratulations! If you want to experiment with fundraising via social media, ask for donations for a specific cause, with an immediate impact. Think of it as crowdfunding.

In general, though, “making the ask” is the wrong way to use social media to back up your end-of-year appeal. There is a better way.

Put Your Donors in the Mood for Giving

in a giving moodA donation is an act of love…and like other acts of love, it goes better if you set the mood. Too bad you can’t offer your donors a glass of wine, a fireplace, and romantic music on social media!

But here is what you can do to make them feel like giving:

    1. Give their pleasure your full attention. Between now and December 31, post pieces that will make donors feel good about themselves when they give.
    2. Tell stories. Create good memories that you and your donors share. It will bring you closer.
    3. Share the love. Post stories–or even better, videos–of donors like them saying why they love giving to your organization and how it makes them feel.

It Takes Two to Tango

For the donor to feel the love, you have to be feeling it too. And that’s difficult in December. You’re watching the numbers on the end-of-year appeal and worrying about what happens if you don’t meet your fundraising goal. Performance anxiety is making you tense.

May I make a suggestion? Before you write for social media this month, slow it down. Breathe. Think about why you care so much: the good results your organization bring about that makes you want it to succeed.

Now, think about the donor.  She cares about those good results too. You’re together in this. That’s what brought you together in the first place.

You just have to speak the language of love with your donors, and watch them respond.

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