Communicate!

Helping you win loyal friends through your communications

Navigation Bar

  • About
  • Services
  • What Clients Say
  • Contact

Fundraising Tuesday: The Tale of the Rigged Raffle

February 9, 2016 by Dennis Fischman Leave a Comment

storytelling boardThe organization had a lot of money to raise: for an elevator, a new roof, and to pay salaries.

The Board President wanted the Board members to practice telling their stories to potential donors. But all she was hearing were generalities and grand narratives.

So I told the Board a story.

The Tale of the Rigged Raffle

When my wife and I first set foot in our synagogue in 1990, shortly after we moved to Somerville, MA, it was because two friends separately invited us. Rona and I are very different kinds of Jews. I tutor kids for bar and bat mitzvah. She goes to shul when there’s a wedding, a bar or bat mitzvah, or a holiday. Not just any place would suit both of us.

We went to a Sunday brunch first, to see if we’d like the people.

They sat us down across from two of the older members, Morrie and Ada. Morrie was the type who, five minutes after he met you, he’d know where you grew up, where you lived now, what you did, and what committee you should be on. In the same amount of time, Ada would know all about your family, and make you feel like part of hers.

During the brunch, we were invited to buy tickets for a raffle, and being the warmly welcomed guests, we thought we’d pitch in for a ticket or two.

The people who managed the raffle made sure that we won. Our prize? A bottle of Manischewitz sweet red wine, as big as my head!Manischewitz bottle

Rona and I looked at each other, bemused. What were we going to do with our new-found treasure?

Then Morrie leaned across the table and said in his hoarse Yiddish-accented voice, “The custom is to donate it back to the Temple for kiddush (the blessing over wine after services).”

“We will be happy to donate the bottle back to the Temple!” we said.

Shortly after that, Rona and I became members. We’ve been there over twenty-five years. And the Board was the current governing body of that same synagogue.

Now That’s a Story!

What made my anecdote memorable?

People–Rona and me–with a problem: would we ever find a synagogue that fit us?

They meet new characters (and I do mean characters): Morrie and Ada.

They encounter a new problem: how to make ourselves at home with a place that thinks a giant-sized bottle of Manischewitz is a prize.

They receive advice and help (donate it back) and reach their destination (a place where we could belong).

Are You Telling Winning Stories?

Storytelling connects your organization with the supporters you want–especially if you make the donor the hero of the story. But don’t leave the success of your storytelling to chance.

Rig your stories with people, problems, helpful characters, challenges, and solutions. That way, you know who will win: both you and your donor.

And if you want more great advice about telling a memorable story: The Storytelling Non-Profit Virtual Conference begins tomorrow, February 10, 2016!

Share this:

  • Click to share on Facebook (Opens in new window) Facebook
  • Click to share on X (Opens in new window) X
  • Click to email a link to a friend (Opens in new window) Email
  • Click to share on Pocket (Opens in new window) Pocket
  • Click to share on WhatsApp (Opens in new window) WhatsApp
  • Click to share on Pinterest (Opens in new window) Pinterest
  • Click to share on LinkedIn (Opens in new window) LinkedIn
  • Click to print (Opens in new window) Print

Nonprofit Marketing: Between Consenting Adults

February 1, 2016 by Dennis Fischman Leave a Comment

Woman grimacing at phone

My wife, Rona Fischman, runs her own real estate company, and so marketers constantly try to chat her up. Recently, one went too far–and nonprofits can learn from his example.

“Hello, is this Rona?” The man on the other end of the line was selling a service that would help house hunters find Rona’s company. “Let me schedule a product demonstration  for you with one of our experts.”

Rona was interested, but she was also busy. “Just send me information. I’ll look it over and get back to you.”

A few days later: “Hello, Rona!” This time, it’s a woman’s voice on the phone. “I’m calling for the product demonstration you scheduled.”

“But I didn’t agree to schedule anything!”

You Can’t Force Anyone to Like You

The telemarketer had heard Rona say “Send me information.” But he  made the appointment anyway, without her consent.

Rona felt violated. Any interest she’d had in the product turned to loathing. And would you blame her?

Clearly, the marketer had no interest in what she wanted. All he cared about was what he wanted: scheduling that appointment. He probably “scored” (got paid) whenever he put a notch on his calendar.

That’s terrible, you say. But is your nonprofit organization doing the same thing to your donors?

  • Do you appeal to everyone with your same smooth line, no matter what they care about?
  • Do you ignore it when they tell you “No phone calls” or “No email” and keep on making your advances?
  • Do you reach out and touch them only when you want something from them? Is it “wham, bam, thank you ma’am” until the next fundraising appeal?
  • Do you hire and fire and pay your fundraising staff based on the dollars they bring in today? Do you forget to consider the lifetime value of the donors your people satisfy?

Then you are brute force fundraising. And you are violating the donor’s trust.

Building a Relationship that Lasts

Good marketing–and that includes nonprofit fundraising–is a relationship between consenting adults. You want your donors to get to know, like, and trust your organization.

That takes time. And it takes care. It takes leaders who understand that they are building for the long run.

At the very least, it takes respect for the donor’s wishes. So, if a donor says, “I never give over the phone. Send me something in the mail,” do not send them a pledge card filled out with the amount YOU think they should give!

Your donors are adults. They can say no, or they can decide to say yes. Do the things that will make them want to say yes. Don’t force it.

 

Share this:

  • Click to share on Facebook (Opens in new window) Facebook
  • Click to share on X (Opens in new window) X
  • Click to email a link to a friend (Opens in new window) Email
  • Click to share on Pocket (Opens in new window) Pocket
  • Click to share on WhatsApp (Opens in new window) WhatsApp
  • Click to share on Pinterest (Opens in new window) Pinterest
  • Click to share on LinkedIn (Opens in new window) LinkedIn
  • Click to print (Opens in new window) Print

How to Lose Even Your Fanatical Followers

December 17, 2015 by Dennis Fischman Leave a Comment

unfollowYou would have to say that my wife, Rona Fischman, is a Dan Fogelberg fanatic.

When I met her in 1986, she had all of his albums on cassette. Once she got a CD player, she replaced those cassettes with CD’s. then she put them on her iPod. And when the man died, in December 2007, it ruined her New Year.

But Rona is thinking seriously about un-following the Dan Fogelberg page on Facebook. Why?

Simple: it’s doing too much selling.

The Dan Fogelberg page is pushing Rona to check out the website, to buy a Christmas album on Amazon, to go to Peoria for a benefit concert.

It’s too much for Rona. And she’s a diehard fan. (Let’s face it, who else would follow a dead songwriter on Facebook in the first place?)

My advice to the Dan Fogelberg page is also my advice to your nonprofit. Give first. Give again. Give some more. Share things that your followers will value seven, eight, or nine times. Then if you must sell, sell. If you must ask, ask. But rarely.

People come to Facebook to spend time with their friends. If you want them to consider you a friend, give, don’t sell.

Here’s a gift from Dan Fogelberg to all of us. Enjoy the turning of the year!

Share this:

  • Click to share on Facebook (Opens in new window) Facebook
  • Click to share on X (Opens in new window) X
  • Click to email a link to a friend (Opens in new window) Email
  • Click to share on Pocket (Opens in new window) Pocket
  • Click to share on WhatsApp (Opens in new window) WhatsApp
  • Click to share on Pinterest (Opens in new window) Pinterest
  • Click to share on LinkedIn (Opens in new window) LinkedIn
  • Click to print (Opens in new window) Print
  • « Previous Page
  • 1
  • 2
  • 3
  • 4
  • 5
  • …
  • 8
  • Next Page »

Yes, I’d like weekly email from Communicate!

Get more advice

Yes! Please send me tips from Communicate! Consulting.

Subscribe to Blog via Email

Enter your email address to subscribe to this blog and receive notifications of new posts by email.

Copyright © 2025 · The 411 Pro Theme on Genesis Framework · WordPress · Log in