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Fundraising Tuesday: Laughing All the Way to the Bank

January 16, 2018 by Dennis Fischman Leave a Comment

telling a jokeCan you tell a joke?  Then you can write a fundraising appeal.

I don’t mean to say that what you write has to be funny.  Although, God knows we could use some humor sometimes!

But jokes have the basic ingredients you need to make people want to read what you write, and then, to remember what they’ve read. (And then, to give.)

Jokes invite the audience in. 

Priest rabbi jokeWhether it’s “knock-knock,” or “What did the one say to the other?”, or “A priest, a minister, and rabbi walk into a bar,” jokes get the listeners involved. You can see them lean forward, wondering what comes next.

The next time you write a fundraising appeal, look for the opening line that makes your reader want to read the next line.

Jokes have a structure.

Human beings like to know where they’re going and how long it’s going to take to get there.  People waiting for a bus or subway are much more content to wait if they see a sign that says “Next train to Alewife Station, 10 minutes.”  When they’re listening to a joke and they hear that something happens three times, for instance, they know something unusual is about to occur and they’re waiting to find out what it is.

The next time you write, look for the structure that tells your reader when the main idea is going to arrive.

Jokes have a punch line.

I'll have what she's havingSometimes people even forget how the story went, but they remember “That’s what she said,” or “I’ll have what she’s having.”  It’s the payoff.  It leads to a reaction: laughter, or a groan, or both…but an emotional response.

The next time you write, figure out the response you want to provoke first.  Then, tell the story that will elicit that response from your readers.

A priest, a minister, and a rabbi went into a bar, and the bartender said, “What is this, some kind of a joke?”

I’ll bet you remember that one.

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TY Thursday: Nonprofits’ Thanksgiving is Every Day

January 11, 2018 by Dennis Fischman Leave a Comment

thanksgivingAs I write this in January, New Year’s is just past, and Martin Luther King Day is coming soon. If you’re a nonprofit, however, every day is Thanksgiving…or should be.

Yes, I know it’s only been weeks since your last appeal.  You sent a thank-you letter to each donor back then.  (In fact, maybe you sent the ideal thank-you letter.)  But have you been ignoring them since then?

You neglect donors at your peril.  Donors notice when and how often you’re in touch.  If they say, “That organization only writes me when they want money!”, how likely are they to respond the next time?

Have you heard the rule that you should thank a donor seven times before asking him or her for money again?  Maybe you wondered how in the world you’re supposed to do that.  How many ways can you say thank you?

Here are 20 creative ideas for showing your gratitude, courtesy of our friends at Lifehack.

  1. Make a gift bag. It doesn’t have to be expensive–just personal.
  2. Give a toast. You don’t need a special event–you could do this over lunch. Make a video and send it to the donor.  Picture the smile when they see it!
  3. Write a poem. Say why they deserve your thanks.
  4. Send them custom gift labels.
  5. Give a gift card. (Get the gift card donated, too.)
  6. Send a hand-written letter.
  7. Use social media to give thanks in public.
  8. Make your own digital greeting card.
  9. Make a Youtube video.
  10. Bake cookies.
  11. Make surprise gifts for guests at your events.
  12. Put together a flower basket.
  13. Take a picture. Again, it doesn’t have to be professional, just unique.  The camera on your phone can capture priceless moments!
  14. Pay it forward.  Show them you care about what they care about too.
  15. Do something special for them.
  16. Help them when they’re the ones who need help.
  17. Be there for them.
  18. Listen to them.
  19. Say it another language…especially if they speak it.
  20. Show them some #donorlove, without being asked.

You can’t do all twenty for all your donors. Fine.  But which ones can you do?

Make a plan to say thank you to as many of your donors as you can, each month.  When annual appeal time comes around again, they’ll think of you as a friend.

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Fundraising Tuesday: Nonprofits, Learn From My Cat

January 9, 2018 by Dennis Fischman Leave a Comment

Clark-2112

Do you donors know where their money is? Take a lesson from Clark Bar’s vet.

“Uh-oh, we’re almost out of Clark Bar’s medicine,” I thought. “Time to order it again.”

Clark Bar was a venerable gentleman cat of 18 years. He had a problem with his thyroid, so I gave him soft tablets of methimazole mixed in with  his wet food. I ordered the tablets from a compounding pharmacy out of state.

When I submitted the order by email, I received an acknowledgment immediately. Then, the pharmacy called to let me know they would be talking to the vet, to get authorization for the refill.

The next day, they called to say they expected to receive the authorization within hours and would fill the order as soon as they did. They emailed me to let me know when it was filled, and they sent me the FedEx tracking number for the shipment.

All in all, it took less than two days for Clark Bar to get his medicine–and I never wondered for a minute where my money had gone or what I would get in return.

Can your donors say the same?

Your donors are looking to you to mix up a cure for a problem they care about. It’s probably not their own problem, any more than Clark Bar’s thyroid was mine.

But your donors care. They care intensely.

Are you leaving them wondering what difference their donation is making, from one annual report to the next? Or are you helping them follow it at every step, through great stories in your newsletter, email, blog, and social media?

Communication is the Best Medicine

Show your nonprofit donors how they’re making an impact on their cat–I mean, their cause. They’ll order (I mean, donate) to you again.

And here’s a shout-out to Porter Square Vet and BCP Veterinary Pharmacy, for their great communications.

P.S. Clark Bar passed away in September 2015, rejoining his sister Lois in that great cat show in the sky. But I am still grateful to the pharmacy that made sure I knew he would  get the help he needed.

Do you want loyal donors? Please, make sure your donors know what you are doing with the money they give.

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