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Fundraising Tuesday: Laughing All the Way to the Bank

January 16, 2018 by Dennis Fischman Leave a Comment

telling a jokeCan you tell a joke?  Then you can write a fundraising appeal.

I don’t mean to say that what you write has to be funny.  Although, God knows we could use some humor sometimes!

But jokes have the basic ingredients you need to make people want to read what you write, and then, to remember what they’ve read. (And then, to give.)

Jokes invite the audience in. 

Priest rabbi jokeWhether it’s “knock-knock,” or “What did the one say to the other?”, or “A priest, a minister, and rabbi walk into a bar,” jokes get the listeners involved. You can see them lean forward, wondering what comes next.

The next time you write a fundraising appeal, look for the opening line that makes your reader want to read the next line.

Jokes have a structure.

Human beings like to know where they’re going and how long it’s going to take to get there.  People waiting for a bus or subway are much more content to wait if they see a sign that says “Next train to Alewife Station, 10 minutes.”  When they’re listening to a joke and they hear that something happens three times, for instance, they know something unusual is about to occur and they’re waiting to find out what it is.

The next time you write, look for the structure that tells your reader when the main idea is going to arrive.

Jokes have a punch line.

I'll have what she's havingSometimes people even forget how the story went, but they remember “That’s what she said,” or “I’ll have what she’s having.”  It’s the payoff.  It leads to a reaction: laughter, or a groan, or both…but an emotional response.

The next time you write, figure out the response you want to provoke first.  Then, tell the story that will elicit that response from your readers.

A priest, a minister, and a rabbi went into a bar, and the bartender said, “What is this, some kind of a joke?”

I’ll bet you remember that one.

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TY Thursday: Send the Ideal Thank-You Today!

December 7, 2017 by Dennis Fischman Leave a Comment

The absolute all-time favorite post on this blog is called “The Ideal Thank-You Letter Went Out Today.” It’s one of my favorites, too, because it will help your nonprofit get donations this year AND in the future. Here it is–and please read to the bottom for the 2017 updates.

I have seen the ideal appeal letter.  I haven’t yet seen the ideal thank-you letter.  But it went out today.  Did you send it?

Thanks in many languages

Write the ideal thank-you letter

If you wrote the ideal thank-you letter, you:

  • Called me by name.
  • Confirmed how much I gave you.
  • Told me how my gift would make a difference.
  • Illustrated my impact with a story.  (Not the one you told me to persuade me to give.  Another story.  You have more than one, right?)
  • Included a photo or image to make my impact real.
  • Told me about how else I can help: by volunteering, or liking you on Facebook, or spreading the word to my friends.
  • Signed it by hand, and wrote something just for me.

Most important: it’s the ideal thank-you letter because it went out today. 

The sooner you acknowledge my gift, the more likely I am to remember it, and give again. Within 24 hours of your receiving my check is ideal.  Within a week is acceptable.  But no matter how long it’s been, don’t put it off any longer.  Send that letter today.

Thank-You 2017 Updates!

Nothing beats a really good thank-you letter, but you can thank your donors in many other ways, too. Here are the most popular articles from my Thank-You Thursday series.

  1. 20 Ways to Thank Your Donors Throughout the Year
  2. TY Thursday: Steal from the Best
  3. TY Thursday: Your Checklist for the Ideal Thank-You Letter
  4. Thank-You Thursday: Pick Up the Phone
  5. TY Thursday: Your Donor Told Me You Should Hear This

One more thing. I really love Ann Green’s idea that you should go beyond thank-you ideas and have a thank-you plan. How are you going to thank your donors in January? In March? In June? How will you put video into the mix? When will you reach out and help the donor who’s going through a rough patch?

That would be a good resolution for 2018: Plan to express your gratitude to the donors with at least as much care as you plan to ask for money. And you can start with the ideal thank-you letter.

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Fundraising Tuesday: The Ideal Appeal Letter

November 21, 2017 by Dennis Fischman Leave a Comment

I’m republishing one of the most popular blog posts ever on this site. Read to the end for the 2017 update!

November kicks off the annual scramble for donations in the U.S.  Your mailbox fills up with appeal letters from groups you support (and some you don’t). But do any of them look like this?

Next StepNext Step appeal letter filled their letter to my wife Rona with signs they care about her.

  • Calling her by name.  (I’m amazed how many groups still use the salutation “Dear Friend.”)
  • Creating visual appeal.  The photo catches the eye.
  • Using a real story.  It’s not just a photo: it’s a person, looking you in the eye, telling his story.
  • Adding a hand-written note.  It’s actually on an orange sticky note, and the content is personalized to Rona.
  • Directing her clearly how to give.

The Most Important Piece of Your Appeal

All of these elements make the letter vivid, attractive, and appealing.  But the most important thing that Next Step did was starting the letter with “You.” 

Next Step understands that donors will give if they feel that their donation is doing the good work.  As Seth Godin recently wrote, the donor is the hero of the story.  That’s why they give.

Now, your letter doesn’t literally have to start with “You.”  It would be boring if every letter did!

But when you wrote your organization’s annual appeal letter, did you start with the donor?  Did you do everything you could do to make them feel the letter was personally written for them?  And did you place the donor at the center of the story?

2017 update:

In the last couple of years, I have seen some nonprofits moving toward a donor-centric approach. Hurray! But too many organizations whose work I admire are leaving money on the table by:

  • Sending letters to “Dear Friend”
  • Treating donors to a block of text, with nothing to please the eye
  • Avoiding storytelling
  • Not asking directly for a specific amount of money, and making it too hard to figure out how to give

Don’t you do this! The nonprofits who are sending out the ideal appeal letters are stealing your donors. It’s time for you to win them back.

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