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Happy holidays! (For which religion, though?)

April 11, 2022 by Dennis Fischman Leave a Comment

Your nonprofit organization probably has donors (and volunteers, staff, and Board members) who practice different religions, or no religion. How do you recognize and appreciate them all?

seder plate

Happy Passover–if it’s your holiday!

As I write this on April 11, 2022, we are in the middle of the month of Ramadan, for Muslims. We are four days out from Pesach (Passover), for Jews. Easter is celebrated this coming weekend by most Christians in the West, although Orthodox Easter is a week later, on April 24.

A month ago, we passed through the vernal equinox (sacred to Wiccans and followers of other pagan religions). Major Buddhist holidays are still ahead.

How can your nonprofit say, “We see you, and we value you” to supporters from all religions?

Ways to welcome people from different religions

You have several options when it comes to religious holidays. None is perfect, but some are better than others.

Ignore religious holidays

If interfaith understanding is not part of your nonprofit’s mission, you could choose to go secular. Strip out the mention of any religion or its holidays from your communications.

The advantage of this approach is that it’s apparently neutral. The disadvantage is that in a society where Christian culture is assumed, a secular approach is not neutral at all. If you have an event with food during this time, for instance, Muslims will not be able to eat any of it until after the sun goes down, and observant Jews will have to avoid bread, cake, pasta, or anything that might have leavened ingredients.

Plus, as we’ve seen in December, a certain number of Christians will view the non-mention of their holidays (Christmas or Easter) as erasing them. So, I do not recommend this approach. Ignorance is not bliss.

Acknowledge them

When you’re creating your communications calendar, make a note of the holidays that occur each month. In your newsletter or on your social media feed, make mention of them and say, “To all those who celebrate these holidays, we send good wishes.”

I used to do this in the staff newsletter at the agency where I worked, and it was mostly appreciated. When I missed a holiday, however, I had to apologize humbly and sincerely, make up for it, and learnt to do better. (And this is not just about religious holidays. When I failed to mention National Hispanic Heritage Month, one staff member was incredulous. “It’s been a holiday since 1968!”)

Mere acknowledgment can sometimes feel tokenizing, however. Having blue-and-white decorations along with red-and-green doesn’t change the fact that a party in the third week of December is a Christmas party.

And in your communications, you don’t want to make mistakes that say you’ve never met a Jew, like having matzah and a shofar in your Chanukah greetings. (They’re for Passover and Rosh Hashanah, respectively.) You may not be marketing products like the ones featured on Hanukkah Fails, but you are speaking for your nonprofit. You really don’t want to send the message, “All your piddly little holidays look the same to us!”

Make religious holidays into learning opportunities

nowruz

I think the best thing a nonprofit can do for all its constituents is to make religious holidays (and other cultural events like Nowruz) into learning opportunities. Here are some questions you can find out more about:

  1. When exactly does this holiday occur? Is it a one-day holiday (and if so, when does the “day” begin)? Or is it a week, or a month?
  2. What does this holiday mean to people who observe it? Does it mean different things to different practitioners of the religion?
  3. What are some of the customs associated with this holiday, and do people from different countries have different customs associated with it?
  4. How will this holiday affect people’s ability to work, or attend Board meetings or community events?
  5. What are some appropriate greetings for this holiday? What would be odd to say then? (“Happy Yom Kippur” doesn’t quite work. Nor does “Merry Losar.”)

If you are a member of the majority culture in the U.S., whether or not you go to church, you may not realize how often people in religious minorities feel foreign. To get a sense of what it would be like if the majority were Jewish and Christians were a misunderstood minority, follow the satirical @JewWhoHasItAll and the explanations on @JWhoKnowsItAll on Twitter.

Learning about others’ religion is a matter of diversity, equity, and inclusion. It’s also basic respect. You do not have to believe a single thing that Baha’is or Shintoists believe in order to say to  them (as well as Christians, Muslims, Jews, pagans, and Buddhists), “You belong here.”

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Fundraising Tuesday: Celebrate and Raise Money

July 6, 2021 by Dennis Fischman Leave a Comment

International Women’s Day is March 8th, every year. The month of Ramadan began April 12, 2021. Also in 2021, Passover began on the evening of March 27. (It lasts eight days.)

What do these holidays have in common? Someone found a way to raise funds by celebrating these holidays with the people who observe them.

Three Ways to Celebrate Holidays with Donors

Mary’s Pence invests in women across the Americas. On International Women’s Day, my wife, Rona, got an appeal letter from Mary’s Pence. They knew she is a feminist and she is engaged in interfaith work. It was a reasonably good guess that she might be approachable on International Women’s Day.

Timing is not everything. The letter made much too much of the organization and its programs, too little of the women it helps (and their stories), and almost nothing of the donor herself. It’s all “I” and “we” and hardly any “you.” But by inviting her to celebrate, at least they got her to read the letter!

Ramadan celebrate

UNRWA USA sent Rona a card wishing her Ramadan Kareem: literally, a month of Ramadan that treats her generously. They tied that feeling of generosity and abundance to this appeal:

For just $50, you can fill a pantry for a refugee family living under the poverty line in Gaza with a month’s supply of food assistance.

If Rona were Muslim, the chance to give a month’s supply of food during the month of Ramadan might have been an irresistible offer. UNRWA also tied it in to the religious duty of Zakat, or almsgiving. As a Daughter of Abraham, she was impressed, too.

hias celebrate pesach

HIAS works around the world to protect refugees who have been forced to flee their homelands because of who they are, including ethnic, religious, and sexual minorities. Its origins are Jewish: it was originally called the Hebrew Immigrant Aid Society.

This Passover, HIAS sent Rona and me a holiday reading playing on the biblical phrase “Open for me the gates of righteousness.” We could incorporate it into our seder, or we could download the HIAS Haggadah and celebrate our holiday using that as our main text.

HIAS’ mailing was a “soft ask.” It gave us the opportunity to give without pushing for it at the moment. It was part of a longer-term strategy of relationship-building, where they gave us something meaningful so that we would feel more connected with the organization…and more ready to donate when they did ask.

How Do You Know When to Celebrate?

To make your messages hit home with donors, you need to know who they are, and which holidays especially matter to them. By recording this information in your CRM, you can segment your list and send the holiday greetings that they will welcome.

Some cultures celebrate their holidays on their own calendars, so for people who use the Gregorian calendar (January-December), the dates will appear to change. Not for the people in those cultures, though! Eid al-Fitr is always at the end of Ramadan, and Rosh Hashanah is always the first day of the month of Tishrei. Losar is always the first day of the new year on the Tibetan calendar.

Many secular calendars are starting to include these dates, but it would be a good idea for you to look up days that your constituents celebrate and put them in your schedule, too. Here’s a head start for you on the Jewish holiday calendar for 5782 (2021-22).

 

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TY Thursday: Thanks for Noticing My New Year!

September 14, 2017 by Dennis Fischman Leave a Comment

shofar

Child blowing the shofar to mark Rosh Hashanah

It’s September. You may be looking ahead to your end-of-year appeal and thank-you letter, and congratulating yourself on getting to it early, long before the new year.

But is it already too late? Is the year over?

Thank God, It’s a New Year

This time next week, many Jews will be celebrating the new year, with the Rosh Hashanah holiday.

Wiccans and other pagans celebrate the Autumnal Equinox (Mabon) on Friday, September 22, which Jews outside of Israel consider the second day of Rosh Hashanah.

The Chinese New Year is next year on the Western calendar: February 16, 2018, to be precise. The Persian New Year, Nowruz, will arrive on March 21. The Cambodian New Year? Not until April 14.

And you thought the holiday season was in December!

Yes, You Can Keep Track

Let’s get real. Unless you’re a Jewish organization, you’re probably not sending out an appeal to your supporters timed for Rosh Hashanah. But ignoring the holidays that matter to your donors is not a good idea.

If you notice the new years that your supporters celebrate, they will be grateful. So few people in the majority population pay any attention at all. If you recognize  next week that it’s Rosh Hashanah (or next spring that it’s Nowruz, or Chinese New Year), you will get a lot of credit.

And it’s just not so hard to wrap your mind around the idea that there can be more than one new year. Your nonprofit may already be paying attention to the start of the new year, and the federal government’s budget year, and your own fiscal year. You know how to do this!

Sending Greetings to Your Mailing List

How do you wish people well on their holidays when you may have Christians, Jews, pagans, Muslims, Hindus, Buddhists, and atheists on your list?

Ideally, you keep a record of which holiday each person on your list celebrates. Then, you send personalized email to each one.

(It helps a lot if your email list is in a database instead of a spreadsheet, and if you use an email service provider like Constant Contact or MailChimp and not just Outlook or Gmail.)

If you haven’t kept records of which holidays are meaningful to which of your contacts, now would be a good time to start!

My Holiday Gift to You

While you are putting together those records, I’ll help you send holiday greetings to all. Here’s how: feel free to cut and paste the third, fourth, and fifth paragraphs of this message into your email and social media. Edit judiciously. Add these words: “To all our friends who celebrate these holidays, we send our warmest greetings.”

That’s it for now. Thanks! Who’s looking forward to Groundhog’s Day?


Top 75 Nonprofit BlogWe’re honored that Feedspot has named the Communicate! blog as one of the top 75 nonprofit blogs to follow in 2017. Read more about nonprofit marketing, fundraising, and thanking donors at www.dennisfischman.com

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