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Fundraising Tuesday: Readers’ Choice!

December 29, 2020 by Dennis Fischman Leave a Comment

Here are the blog posts about fundraising and building solid relationships with donors that you, the readers, liked best in 2020.

  1. Fundraising Tuesday: What Do You Call a Donor? (Hint: ask them!)
  2. Fundraising Tuesday: Remember the Postscript. Donors Do! (And when you do, you raise more money for your cause.)
  3. Fundraising Tuesday: Greetings and Salutations (Because “Dear Friend” just won’t cut it. Not in 2021!)
  4. Fundraising Tuesday: A Letter to Nonprofits which I hope you’ll read–it’s from my heart.
  5. Fundraising Tuesday: Envelopes Make Donors Want to Open Your Mail

A lot of the lessons about postal mail apply to email too. It’s worth doing an email merge to personalize the To: line, and the Subject: line is the envelope of the email world. So, read, enjoy, and make more donors happy and generous in 2021!

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Fundraising Tuesday: The Money is in the Mail

September 22, 2020 by Dennis Fischman Leave a Comment

Cat waiting for mailAre you thinking of giving up on fundraising by mail? Don’t.

Direct mail is still the most productive way of asking for donations to your nonprofit organization. If you give up on direct mail, it’s like throwing money in the trash.

Sending a good fundraising appeal by mail beats asking for money by email, by text, or by social media. In fact, a lot of the time, when a generous donor gives to your organization online, they saw your appeal letter first!

Why wouldn’t you send your appeal by mail?

  • “It costs too much.” Not when the return on your investment is so great! Those stamps and envelopes will more than pay for themselves when a larger number of donors send you a larger amount of money.
  • “We don’t know how to write a good letter.” You can get all the advice you need to write the ideal appeal letter from this blog. Or, you can pay me to do it for you!
  • “Our mailing list is out of date.” No time like the present to update it! And if your list is on a database or constituent relationship management system (CRM), the tool may check the National Change of Address database for you.
  • “We don’t trust the post office.” In 2020, that is a real concern, but it’s all the more reason to send out your mail early.

The only real problem that might prevent you from using the mail is this: “We haven’t collected our supporters’ mailing addresses.” Now, there’s a problem, and one you can start to fix right away.

Ask yourself, What do we have to share, or what can we produce to share, that will be so valuable to the donors that they will be willing to give us their mailing addresses? Share on X

Is it a fact sheet about the issue they care most about?

Is it a bumper sticker (design and printing donated by another of your supporters)?

Is it artwork by children in your program? Or free admission to an online program? Is it a gift certificate for a store that supports your mission and likes to make its support known, to reach potential customers?

Give the audience something that makes them glad to share their address. Then, send them a newsletter. Follow it up with an appeal letter, and follow that up by email, social media, and phone.

When they give, make sure you do more than send an auto-acknowledgment, more than an email welcome series.

Send them the ideal thank-you letter. In the mail.

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Fundraising Tuesday: Yes, Ask for Money Now

June 9, 2020 by Dennis Fischman Leave a Comment

June 2020 is the perfect time to ask the loyal supporters of your nonprofit to give.

This may surprise you. You may have been hanging back, thinking, “So many people are out of work, or sick, or both.” You may have told yourself,”So many people are thinking only about Covid-19 (or, right this moment, “racist police violence).”

You may have guessed they would want you to put your fundraising on pause.

But now we know that guess was wrong.

“Every Direct Mail campaign we’ve done since March (right thru to yesterday) has been getting Christmas level results,” – Denisa Casement, international fundraising expert.

“Right now is still the ‘bump,’ not the ‘slump’ stage. Folks who love you haven’t stopped loving you. They really want you to survive and thrive. So, guess what? It’s still early enough in the crisis that people are still giving. Your donors, especially, are still giving.” – Claire Axelrad, Fundraising Coach at Bloomerang

“Organizations that are connecting with donors are raising never-before-experienced levels of funds. New donors are showing up for the party. Donors are giving larger gifts than they’ve ever given. It’s truly extraordinary.” -Jeff Brooks, Future Fundraising Now

Now is not the time to hang back. Both the experts and the research show that donors will support nonprofits in uncertain times.  In fact, there’s research to show that global catastrophes actually cause charitable giving to increase.

Why are donors still giving?

Make donor feel special

People like to band together and help others, in normal times. In a crisis, that impulse reaches new heights.

Think about it. You’re sitting at home, either unable to work or trying to work extra hard while taking care of children and running a household. You have to guess when or whether you will return to the office, or your children to school, and when you’ll be able to hug somebody you don’t actually live with again.

Meanwhile, Covid-19 and the killings of Ahmaud Arbery, Breonna Taylor, George Floyd, and Tony McDade have revealed (to those who didn’t know already) that the people who are supposed to keep us safe can actually be the ones putting us in danger.

When the word feels out of control, what do you do about it? You find something you can do to make a difference. You give. Share on X

And then, there’s the fact that many people actually haven’t been out of work. They’ve continued to collect paychecks AND received an economic stimulus payment. I’ve seen a number of people saying, “I’m lucky, because I don’t need the help. I’m going to donate that money to charity as soon as it comes in.”

They could be giving to you.

But Donors Give Only If You Ask!

“Twitter and blogland are aglow with the same question: where’re the nonprofit direct mailings? Why, at a time like this, are so many nonprofits ignoring or neglecting the most productive channel for individual giving: direct mail?” -Roger Craver, The Agitator

It’s true in normal times and it’s doubly true in an ongoing crisis: people will give where they are asked to give. If you’re not asking,  you are slighting the very people you meant to be considerate toward. You’re hurting your donors, as well as your nonprofit.

You weren’t wrong to think some people can’t afford to give right now. Acknowledge that. Say, “If you can’t give right now, we understand and we are with you. But if you can give, here’s why your gift will make a difference.”

You weren’t wrong to imagine that a lot of people’s attention is on what’s in the news. But is that true of your donors? When they gave to you the first time (and the second, and the third I hope!), they knew that there were other problems in the world. The one they wanted to solve was the one you address.

To succeed, you pretty much just need to be in front of the donor with a relevant need. All the hard stuff — creating compelling calls to action, finding the right story, coming up with the right images and other evidence that can motivate donors to give … all of that is easy right now.  – Jeff Brooks

Donors are giving to the organizations they care about who care enough to send them a timely, thoughtful appeal in the mail. It’s proven.

Who is getting those donations?

Right now, the competition for your donors’ mailbox is weak. So many organizations have held back from sending out mail that the ones who do have a great advantage.

What’s holding you back?

If it’s not knowing what to say, or how to say it, or how to get a letter in the mail when your office is closed, please get in touch with me. That’s why I set up Communicate! Consulting in the first place: to make sure you could win and keep loyal supporters. I’m not giving up on you now.

Now is the perfect time to ask for money from your donors. Let’s get started

 

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