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Fundraising Tuesday: How to Ensure Donors Read Your Letter

June 23, 2020 by Dennis Fischman Leave a Comment

Yes, you can raise funds this summer.

I’ve been showing you how asking for donations in the middle of a pandemic and an uprising against racism is actually doing your donors a favor. One of the things donors want most in times like these is the feeling of making a difference, and you can give that to them! (If you don’t, other nonprofits will.)

I’ve also been explaining how to raise funds even if your nonprofit works on issues that have very little relation to Covid-19 or to murders of Black people and other people of color by police. Take the A-B-C approach to fundraising: Acknowledge the crises. Be responsive. Continue to pursue your mission.

 

 

 

 

Direct mail works–better than asking by email, and much better than fundraising online. Sure, the best approach is a multichannel fundraising campaign. But it all comes back to the letter. And job #1 is to make sure the donor actually reads it!

So, how do you give the donor everything she needs to want to open and read your fundraising appeal?

Here’s how to make sure that letter you worked so hard to write gets read:

Envelopes Make Donors Want to Open Your Mail.

Once your donor opens the envelope, the postscript is the most important part of your appeal letter. (So important that here are four more ways to use postscripts!)

If you want a donor to read your letter, “Dear Friend” won’t cut it. Get their name right.

“But how do I know what the donor likes to be called?” Ask their name.

Use photos that tell the story.

Ms. Marvel hero

How your donor should see herself

Tell stories in words, too! And be sure to make the donor the hero of the story.

Follow these six steps and donors will be intrigued by the envelope, attracted by the letter, moved by the story, and motivated to give.

 

 

 

 

 

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When Multiple Photos are Better than One

February 4, 2019 by Dennis Fischman Leave a Comment

Thanks for coming along for the ride as I learn how to get more visual in nonprofit communications!

Let’s say you have a bunch of photos from a nonprofit event. How do you use them to tell your story?

Often, the best thing to do is to find just one photo, of one person, that says what you want to say. Your audience will focus in on one person better than two, three, or a hundred.

(That’s especially important when you’re trying to raise money. One story will win donations. Many? They’re likely to be forgotten.)

When is it better to use multiple photos? When you can combine them to tell a story.

What Makes a Story a Story?

A story is not just one darn thing after another. It’s not a timeline or a list of events.

A real story has a character you care about, who wants or needs something and can’t get it. They try and try. They get into trouble, and maybe they get help. And at last, you find out whether they succeed.

Here’s a very simple story about someone I care about. His name is Rocket J, and he’s a cat.

The Cat and the Closed Door

One morning, Rocket J wanted to go out. It was a very cold morning, and his concerned person, Dennis, thought that Rocket J would be better off inside. “No!” the cat said. “I want to go out!”

He came up to me with an earnest expression. He went over to the door. He turned round and round until his silly human finally got the idea and let him out. Then he ran to the street, just to show he could.

Indoors, his blonde brother, Sunshine, looked out the window quizzically. “I don’t think that was very bright of Rocky,” he said. “Look how cold it is out there! I’m just going to sit on the furniture and look out at the world.”

Your Visuals Can Do Better than Mine!

I took these photos on my iPhone, selected them, and uploaded them to Facebook with the comment, “Outdoor cat and indoor cat.” I’m not the world’s greatest photographer, as you can plainly see, but my Facebook audience loved the story.

Besides taking better photos, I know you can improve on what I did. You can:

  • Edit photos you have stored on your computer or phone.
  • Change the sequence, if you need to, so the action becomes more clear.
  • Pick the right number of photos so all of them are shown at one glance. (You can create an album on Facebook if you want to let your most interested viewers go look at them all.)

What are your  tips for better visual storytelling?

(They don’t have to involve cat pictures.)

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Going Visual

January 14, 2019 by Dennis Fischman Leave a Comment

picture worth 1000 words

I have a New Year’s resolution for 2019, and I’m going to need your help. Thanks in advance!

I’m a words person. I delight in finding the way to say it that will make an idea shimmer, dance, and sing.

I don’t even like watching video online. It takes so long! I could read an article in the time it takes you to introduce yourself on a video. But would I remember it as well?

Probably not–and what’s more, I am not my audience. You are. And all the research tells me that you are getting more visual online. When you see beautiful images, you stop and look. When you run into a cute video, you share it with your friends. YouTube is now the second biggest search engine precisely because nobody wants to “read the fucking manual”: we want to see how it’s done, right before our eyes.

I get it. So, my resolution for 2019 is to get more visual. I want to learn how to:

  • Take photos on my phone that you’ll love lo look at
  • Make and edit videos you’ll want to watch
  • Go live on Facebook, as John Haydon does to our great benefit
  • Use Instagram to tell stories
  • Create regular graphics, too. Because we all know a picture is worth a thousand words.

I’ll be telling you about what I learn, in a series of blog posts on Mondays. And I hope that over time, those posts will show, as well as tell. That’s the point: becoming visual!

Here’s where I’ll need your help. Where should I go to learn the tricks and techniques? What are your favorite tools for photos, videos, and images? What topics do you want to hear more about from me that would be better explored in pictures than in words?

Thanks for being awesome

 

 

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