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Fundraising Tuesday: Plan a Capital Campaign–9 Steps

March 5, 2024 by Dennis Fischman Leave a Comment

A guest post by Amy Eisenstein and Andrea Kihlstedt of Capital Campaign Pro

You may believe that a capital campaign begins when you start asking people for gifts. Or perhaps you think it starts once you have a glossy campaign brochure that you can use to ask for gifts.

But capital campaigns begin long before that. Work on your campaign actually begins in the pre-fundraising period, a period we think of as Pre-Campaign Planning.

The Pre-Campaign Planning process begins when your board decides that your organization should launch a capital campaign and ends when you have a solid enough campaign plan to test with your largest donors. That testing process—whether a traditional feasibility study or one of the newer variations—will help you determine whether the campaign plan you developed is viable.

If it is, you will proceed with the campaign itself, identifying prospects, building relationships, laying out fundraising calendars and more. If it’s not, you’ll reconfigure your plans.

So what goes into a preliminary campaign plan, the one you will test with your donors?

Step 1: Assess Your Readiness

Take some time to evaluate your organization’s readiness for a campaign:

Take Capital Campaign Toolkit’s free readiness assessment here.

This will give you a sense of the areas you need to ramp up now in the early stages of your planning. Ask the appropriate people to fill out copies, and see how their answers compare. The assessment will help you think through what needs to be done and will serve as the basis for constructive conversations about what is to come.

Step 2: Establish a Core Committee

The Core Committee is the small group of 4-6 people who move the campaign planning forward. That group will grow and change throughout the campaign, but the original people usually play an important behind-the-scenes role in determining the shape and direction of the campaign.

During the early planning, the Core Committee should include the executive director, board chair, development director and a couple of other board members or involved major donors.

Step 3: Determine the Working Goal

The working goal for your campaign is an early assessment of how much money you would like to raise through your campaign with the understanding that goal may change over the course of the campaign.

Start by making a list of your campaign objectives, the things you will spend the money you raise on. Estimate the cost of each of them and add up your list. Then add about 10% more for your campaign expenses. No need to dig into budgeting and fine details just yet—your goal can and likely will shift as your campaign comes into focus.

Step 4: Create a Gift Range Chart

Using the working goal from Step 3 as a base number, create a gift range chart that shows how many gifts you will need at various giving levels to reach your campaign goal.

Your top gift should be at least 20% of your working goal, but if you have a small donor base, it might be higher. Work down, increasing the number of gifts and decreasing the gift amounts. Use standard giving levels like $500,000, $250,000, $100,000 etc. Make sure that the number of individual gifts increases for each giving level.

Your chart should have approximately 8 levels of giving, and the amount raised from all of those  gifts should add up to the campaign goal, like in this example:

Gift range chart for capital campaign

Step 5: Identify 30 Qualified Prospects for the Top 10 Gifts

For your campaign to succeed, you’ve got to be able to identify approximately 10 people who have the ability and inclination to make significant gifts, a belief in your mission, and a real and direct contact with your organization.

Your campaign plan should include a list of enough qualified prospects so that you can reasonably anticipate that one third of them may actually make the largest gifts. We recommend gathering 30 qualified prospects for the top 10 gifts in your gift range chart.

Step 6: Create a Depth Chart

A depth chart is simply a way of sorting the list of prospects according to their giving capacity. A chart like this should use the giving levels you devised in Step 4 for the gift range chart to sort individual prospects into different potential giving levels:

gift depth chart

The process of creating this chart will help you evaluate the possibility of reaching the working goal you have developed. If you find that you can’t identify enough qualified prospects for your top giving levels, you may have to reconsider your working goal and gift chart.

Step 7: Engage Your Top Prospects

Once you have identified your largest and most likely lead donors, you’ll create a plan to engage each of them. You can do this in many ways. You might:

  • Meet with them individually to discuss your early plans.
  • Invite them to participate in small focus groups.
  • Ask them to serve on an ad-hoc planning committee.

The main idea is that these people, the likely largest donors to your campaign, should be personally involved in planning prior to being asked to make a gift. There’s no need for email promotion strategies and other marketing plans yet. Engaging these prospects during the pre-campaign and quiet phases is all about one-on-one conversations.

Step 8: Draft a Case for Supporting Your Campaign

Your early campaign plan must include a draft of your case for support. This should be a simple word document that describes why people might make generous gifts to your campaign. How will the people you serve benefit from your campaign? A powerful case for support must inspire people to give, and you will likely have to go through many drafts to arrive at one that is clear and compelling.

Step 9: Prepare Your Board

Though your board members have probably been involved in developing the strategic plan that has led you to a campaign, chances are good that very few of them know what’s involved in a capital campaign. But they will be on the line for the campaign’s success and so should understand what will be expected of them.

In this early planning process, you should begin to educate them about what a capital campaign is and what roles they will be expected to play, whether that’s sourcing and cultivating prospects, soliciting gifts, running your public phase social media strategies, planning events or more.

Now It’s Time to Test Your Plan

Follow these nine steps and you will have a preliminary campaign plan that you can test with your largest donors and most influential community members. Do this with a feasibility study.

By discussing your plans with your prospective donors and community influencers you will learn what they think about what you propose. If you use a traditional feasibility study model, you’ll hire a consulting firm to interview your key prospects and community leaders. The Capital Campaign Toolkit has pioneered a very successful new approach, Guided Feasibility Studies, in which expert advisors help you structure the feasibility study process, but you meet with your donors personally.

Whichever model you choose, this step in the campaign process is extremely important since it will set you on the road to success based on real data gathered from your donors.


Amy Eisenstein, Capital Campaign ToolkitAndrea Kihlstedt, Capital Campaign Pro

Amy Eisenstein, ACFRE, and Andrea Kihlstedt are co-founders of the Capital Campaign Toolkit, a virtual support system for nonprofit leaders running successful campaigns. The Toolkit provides all the tools, templates, and guidance you need — without breaking the bank.

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Fundraising Tuesday: 3 Ways to Ask for Monthly Donations

October 12, 2021 by Dennis Fischman Leave a Comment

There’s every reason your nonprofit should ask donors to make monthly donations. Monthly donors:

Give more. As Sarah Fergusson points out, “Many moderate donors make great candidates for your monthly giving program. For instance, a donor who gives $100 per year may not have the capacity to become a major donor who gives upwards of $1,000 annually. However, they might be able to give $10 a month, increasing your nonprofit’s yearly earnings by $20.” Multiply that by a lot of $100 donors and it adds up!

Keep on giving. Monthly donors rarely become lapsed donors. They renew from year to year. According to Network for Good, Monthly giving programs typically enjoy retention rates over 80% after one year and 95% after five years.

Make additional gifts. People who give monthly donations are among your most loyal supporters. So, as Amy Eisenstein says, “Donors give at modest levels for recurring gifts and at much higher levels for special, occasional projects.”

Contribute a huge amount over a lifetime.  Consider this information from monthly giving expert Erica Waasdorp:

Right now, the average recurring donor gives between $24 and $36 a month—that’s $288 to $432 per year! Just think, if they keep giving monthly for 5 years, that’s $1,440 to $2,160. Starting to get really interesting, right?

And that’s not even considering that people who give monthly donations are the most likely group to leave you something in their will!

How Do You Ask for Monthly Donations?

Let’s say you’re convinced that asking donors to give every month is a good thing for your nonprofit–but, you’ve never done it before. How do you begin?

A quick look at my mailbox give us three different ways to ask.

In the postscript

My wife and I support RESPOND, an organization based in Somerville, MA working to end domestic violence. At the end of a fundraising appeal, Jessica Brayden, the CEO of RESPOND, asked us:

P.S. Have you thought about becoming a monthly donor? The sustaining support we received from our monthly donors throughout the Covid-1i pandemic has given us the flexibility to meet the changing and growing needs of survivors. Visit respondinc.org/donate to get started!

What’s great about using this method is that people read postscripts. The P.S. is often the first thing donors look at in your appeal letter–after their own name! So, if you use the P.S. to make it quick and easy to sign up for monthly donations, chances are you will get them.

On a buckslip

You’ve seen those little extra enclosures that some nonprofits tuck into their fundraising appeals, right? The technical term for that piece of paper is a buckslip. It’s called that because historically, it was the size of a dollar bill. No matter what size it is, it can make you big bucks–if you use it to ask for monthly donations.

That’s what Greater Boston PFLAG did. The buckslip they enclosed with their fundraising appeal is 8″ x 5″, it’s entitled OTHER WAYS TO GIVE, and it includes too many things to my mind: Employer Matching Gifts, Bequests, IRA Charitable Rollover, to name a few. But crucially, it tells me:

Monthly Giving

Your monthly gift to Greater Boston PFLAG provides reliable support for our year-round work to create a safe, inclusive, welcoming society for LGBTQ+ people. Check the relevant box on reverse side to give monthly. You can cancel at any time.

In a separate appeal

Does your nonprofit have long-time, loyal supporters? The kind you know will give every year, or twice a year, without fail? These are people who care about your mission. They may be actually looking for more ways to support what you do!

A special appeal letter may be just the right approach to ask these dedicated supporters to start giving monthly donations.

Planned Parenthood took just that approach to ask my wife and me to become monthly donors. Look at what they did:

  • Used an unusual size envelope (so it wouldn’t look like regular mail)
  • Printed this message on the front of the envelope: “Your Exclusive Invitation Enclosed”
  • Explained the program in a letter that called us “supporters who have demonstrated an extraordinary commitment.” (Gee, they noticed!)
  • Included a separate note from the President and CEO
  • Branded every piece of paper with the words “Monthly Giving Program”–even the reply envelope!

If a donor is giving for the first time, or the second, it’s possible you might want to take a softer approach. The postscript or the buckslip might introduce them to the idea (and some people will accept that introduction right away).

However, if you know that Rona and Dennis Fischman (or a donor on your list) stands with you, has your back, and is in it for the long haul, you should ask them directly to start giving monthly donations. By asking, you are recognizing–and deepening–the special relationship they already have with your nonprofit.

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Fundraising Tuesday: How Monthly Giving Can (& Should) Support Capital Campaigns

September 21, 2021 by Dennis Fischman Leave a Comment

A guest post by Amy Eisenstein of Capital Campaign Toolkit

Are you a monthly giver to organizations you believe in? If so, you know what monthly giving is like. Every month, you see the charge on your credit card. Periodically you get reports—either in print or through email—about what the organization is doing with your money and everyone else’s. Occasionally, you get an invitation to a special event. Toward the end of the year, you get a notice about how much you have given for your tax records.

But rarely, if ever, do you get a call from the DD or a board member or even a thank you note that feels like anything personal. However, you keep right on giving. Why?

Because you know the organization does important work and it would take something big to shake your confidence. Your giving is on automatic pilot.

Now, the naysayers will argue that this kind of giving is bad for major gift fundraising—and capital campaigns are the supreme version of major gift fundraising. They argue that donors get trained to give at amounts that are well below what you might otherwise ask for during a major campaign.

That’s true as far as it goes. But it doesn’t go far enough.

The Same Donors Give Recurring Gifts and Special Gifts

You will understand why monthly giving is good for capital campaigns when you think carefully about the difference between recurring gifts and special gifts. For in that idea is the magic sauce of great fundraising.

Monthly giving is the ultimate form of recurring gifts. Like all gifts that support your annual operating budget, they are needed year in and year out. The concept is that people will give at an amount they believe they can sustain over time.

I first understood this concept when I was standing in front of a donor plaque in the lobby of the athletic facility at the college where my husband taught. I knew many of the donors to the college. And looking at the donor listing on the wall, I saw the names of many of the wealthiest people in town at the $1,000 level. Only when I realized that the plaque recognized people for annual contributions did it make sense.

Those wealthy people who gave $1,000 each year also give much larger gifts to support the college’s capital projects. The same donor listed for a $1,000 gift on the annual funding plaque was also listed at the $1,000,000 level on the donor listing for the capital campaign.

Bingo! Donors give at modest levels for recurring gifts and at much higher levels for special, occasional projects.

The recurring gifts build a long-term relationship and commitment to the institution. The special requests enable them to make transformational gifts every once in a while. Just because a donor gives a monthly gift of $50 or $100 doesn’t mean that they won’t also make a gift that is many times that amount occasionally for a big special project.

Recurring giving builds donor relationships over a long time. Special giving multiplies the commitment. Share on X

Capital Campaigns Don’t Cannibalize Annual Giving

Monthly donors who give to your capital campaign will keep right on giving even when they make a second, very large gift. And that’s why capital campaigns aren’t likely to cannibalize your annual fund.

Again and again, we see that the very same donors who give recurring gifts for years are the donors who give extraordinarily large gifts to capital campaigns now and again. When they are asked for very large gifts for a special project, they understand that you won’t expect them to make that huge commitment year after year. And they calibrate the size of the gift accordingly.

How to Turn Your Best Monthly Donors into Capital Campaign Donors

  1. Identify your top 50 donors. Capital campaigns depend on a relatively few very large gifts for their success. In a typical campaign, the top 20 donors will give more than 50% of the campaign goal.

Turn your monthly giving into a glide path for your capital campaign by identifying your top 50 donors who are recurring givers and treat them particularly well. Use the many research tools available to you to identify those 50 donors. Look at their capacity, giving patterns, and values.

Select those people for white glove treatment. Invite them to meet your president. Communicate personally with them. Send them insider information. Thank them more diligently.

  1. Get to know those top 50 better. Beyond better stewarding their support, actively set out to get to know them. Find out why they give and what they enjoy giving to. Learn enough about their history and background so that you develop instincts about them. Learn how they like to be asked for gifts. Determine who in your organization should build a relationship with them.
  1. Treat those top monthly donors well. Don’t let their monthly giving experience replicate the one I described at the beginning of this post and simply put them on auto-pilot. Pay more and better attention to them even while they are giving at a lower, recurring gift level. Personalize and target your communications to this unique segment.

 

  1. Involve those top donors in your project and campaign planning. One of the keys to securing the top gifts to a capital campaign is to find ways to involve your top prospective donors in the early steps of planning the project and your campaign.

You might invite them to a small group meeting with the architects, for example, to give some early feedback about the design. You might invite them to review an early draft of your case for support. You might involve them in the feasibility study—either serving on that committee or being interviewed for the study.

  1. Ask them in person for a big gift they will want to give. As you get to know those donors you will learn how they like to give. You’ll learn about other gifts they have made. You’ll develop instincts about what size and kinds of gifts they like to give. And then, when the time is right, you’ll be able to ask them in person for a gift to your campaign that fits their patterns.

Use Your Monthly Donor Relationships to Get Ready for Your Campaign

When you ask someone for something they want to do, chances are they’ll say yes. So use the pre-campaign period to identify, research and cultivate your best monthly givers so when you are ready to ask them for a campaign gift you’ll know what to ask them for. It makes simple sense, doesn’t it?

Step-by-Step Campaign Checklist & Guide

This intuitive guide breaks down each step of your campaign, and the timeline allows you to visualize your whole campaign, from start to finish! Download this free campaign checklist now!

 


Amy Eisenstein, Capital Campaign Toolkit

Amy Eisenstein

Amy Eisenstein, ACFRE, and Andrea Kihlstedt are co-founders of the Capital Campaign Toolkit, a virtual support system for nonprofit leaders running successful campaigns. The Toolkit provides all the tools, templates, and guidance you need — without breaking the bank.

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