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Fundraising Tuesday: 3 Ways to Ask for Monthly Donations

October 12, 2021 by Dennis Fischman Leave a Comment

There’s every reason your nonprofit should ask donors to make monthly donations. Monthly donors:

Give more. As Sarah Fergusson points out, “Many moderate donors make great candidates for your monthly giving program. For instance, a donor who gives $100 per year may not have the capacity to become a major donor who gives upwards of $1,000 annually. However, they might be able to give $10 a month, increasing your nonprofit’s yearly earnings by $20.” Multiply that by a lot of $100 donors and it adds up!

Keep on giving. Monthly donors rarely become lapsed donors. They renew from year to year. According to Network for Good, Monthly giving programs typically enjoy retention rates over 80% after one year and 95% after five years.

Make additional gifts. People who give monthly donations are among your most loyal supporters. So, as Amy Eisenstein says, “Donors give at modest levels for recurring gifts and at much higher levels for special, occasional projects.”

Contribute a huge amount over a lifetime.  Consider this information from monthly giving expert Erica Waasdorp:

Right now, the average recurring donor gives between $24 and $36 a month—that’s $288 to $432 per year! Just think, if they keep giving monthly for 5 years, that’s $1,440 to $2,160. Starting to get really interesting, right?

And that’s not even considering that people who give monthly donations are the most likely group to leave you something in their will!

How Do You Ask for Monthly Donations?

Let’s say you’re convinced that asking donors to give every month is a good thing for your nonprofit–but, you’ve never done it before. How do you begin?

A quick look at my mailbox give us three different ways to ask.

In the postscript

My wife and I support RESPOND, an organization based in Somerville, MA working to end domestic violence. At the end of a fundraising appeal, Jessica Brayden, the CEO of RESPOND, asked us:

P.S. Have you thought about becoming a monthly donor? The sustaining support we received from our monthly donors throughout the Covid-1i pandemic has given us the flexibility to meet the changing and growing needs of survivors. Visit respondinc.org/donate to get started!

What’s great about using this method is that people read postscripts. The P.S. is often the first thing donors look at in your appeal letter–after their own name! So, if you use the P.S. to make it quick and easy to sign up for monthly donations, chances are you will get them.

On a buckslip

You’ve seen those little extra enclosures that some nonprofits tuck into their fundraising appeals, right? The technical term for that piece of paper is a buckslip. It’s called that because historically, it was the size of a dollar bill. No matter what size it is, it can make you big bucks–if you use it to ask for monthly donations.

That’s what Greater Boston PFLAG did. The buckslip they enclosed with their fundraising appeal is 8″ x 5″, it’s entitled OTHER WAYS TO GIVE, and it includes too many things to my mind: Employer Matching Gifts, Bequests, IRA Charitable Rollover, to name a few. But crucially, it tells me:

Monthly Giving

Your monthly gift to Greater Boston PFLAG provides reliable support for our year-round work to create a safe, inclusive, welcoming society for LGBTQ+ people. Check the relevant box on reverse side to give monthly. You can cancel at any time.

In a separate appeal

Does your nonprofit have long-time, loyal supporters? The kind you know will give every year, or twice a year, without fail? These are people who care about your mission. They may be actually looking for more ways to support what you do!

A special appeal letter may be just the right approach to ask these dedicated supporters to start giving monthly donations.

Planned Parenthood took just that approach to ask my wife and me to become monthly donors. Look at what they did:

  • Used an unusual size envelope (so it wouldn’t look like regular mail)
  • Printed this message on the front of the envelope: “Your Exclusive Invitation Enclosed”
  • Explained the program in a letter that called us “supporters who have demonstrated an extraordinary commitment.” (Gee, they noticed!)
  • Included a separate note from the President and CEO
  • Branded every piece of paper with the words “Monthly Giving Program”–even the reply envelope!

If a donor is giving for the first time, or the second, it’s possible you might want to take a softer approach. The postscript or the buckslip might introduce them to the idea (and some people will accept that introduction right away).

However, if you know that Rona and Dennis Fischman (or a donor on your list) stands with you, has your back, and is in it for the long haul, you should ask them directly to start giving monthly donations. By asking, you are recognizing–and deepening–the special relationship they already have with your nonprofit.

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Fundraising Tuesday: Will Your Nonprofit be Golden in December?

October 5, 2021 by Dennis Fischman Leave a Comment

December is a crucial month for your nonprofit. As Double the Donation points out, “30% of annual giving happens in December, with about 10% of all annual donations coming in the last three days of the year.”

What happens in December could make or break your nonprofit's budget. But what you do right now, starting today, can make your December golden. Share on X

Here are the ten steps you need to take SOON to ensure a successful end-of-year fundraising campaign this December.

  1. Thank your loyal donors. Ideally, you would have been doing this all year long! But if the last time your donors heard you express your gratitude was a week after they gave, last December, the single most important thing you can do is to send a letter or email thanking them again, and showing the impact they made by giving.
  2. Go over your donor data. Remove any duplicates from your list. Check for any addresses that have changed, or anyone on your list who has died. Make sure that you are calling them by the name they prefer.
  3. Get to know your donors better. Spend a little time doing online research about a sample of your list. Call some of them. Do a survey. Find out what they care about at your organization and outside of your organization. That way, you’ll know what moves them!
  4. Segment your list. You’ll want to talk with renewal donors differently from prospects, and to people who care about (for example) your youth theater program because they care about theater differently from the one who primarily car about youth. Make sure you can find those different segments in your database or CRM.
  5. Collect stories. Once you know what your donors care about, find one person or family who faces great challenges in exactly that part of life. Tell their story, vividly, leaving off at the point where the donor can make the difference. (And give the donor the chance to be a hero of the story!)
  6. Collect photos. They’re one of the first things that donors look at when they get your letter in the mail. A photo on the envelope may tip the donor into actually opening it, and a photo inside may decide them to read it instead of throwing it into the recycling bin.
  7. Use your newsletters and social media to put donors in a giving mood. love lettersYour social media posts in October and November should should sound like to the donor. Success stories belong here. When you send the appeal letter, it should call the donor to immediate action.
  8. Write the ideal appeal letter. Direct mail still works the best at stimulating donations. If you have email addresses and no postal addresses for some of your donors, then send the ideal email appeal–but work on getting their U.S. mailing addresses for next year!
  9. Follow up your appeal. A letter in the mail will have even more impact if you use phone calls or email (or text messages, if you have permission) to remind donors how much they matter.
  10. Get ready to send the ideal thank-you letter within 48 hours of receiving the donation. That’s how you start this December to make next December golden!

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Developing Your Nonprofit’s Branding Strategy: 5 Tips

September 27, 2021 by Dennis Fischman Leave a Comment

A guest post by Ryan Felix, of Loop

A nonprofit’s brand is what sets it apart from the crowd. It’s the identifier that supporters use to recognize the organization and everything it stands for.

Brand recognition is a valuable factor in the marketing plans of all types of organizations. Larger companies have the most recognizable brands, like the Nike “swoosh” or the Apple logo. Even some large nonprofits are immediately recognizable, like the Red Cross or Girls Scouts.

Just like these massive organizations, your nonprofit brand is integral to your organization’s identity. When your supporters come across your logo on the web or social platforms, they should immediately recognize that the message is associated with you.

However, your brand isn’t just about your logo. We’ve compiled this guide of five tips to create a consistent and recognizable brand identity:

  1. Identify your target audience.
  2. Get inspired by brand elements you admire from other nonprofits.
  3. Create a style guide for your nonprofit’s brand.
  4. Maintain your brand across all channels.
  5. Work with a nonprofit brand agency.

This succinct guide summarizes some of the tips in the complete nonprofit branding guide from Loop: Design for Social Good. After you’ve read this article, you can see examples of these tips at work in the more complete guide.

1. Identify your target audience.

Consider who you interact the most with. Do you work primarily with low-income youth in New York? Middle-aged women in Montreal? These two audiences will respond differently to visual design choices and should be taken into account when you make decisions for your brand.

To be even more accurate, involve your audience in your branding process. Ask for their input using surveys and conduct A/B testing to better understand how they interact with different design elements. Be sure to only test one element at a time so that you understand which elements caused better engagement results.

2. Get inspired by brand elements you admire from other nonprofits.

Even if you’re not a designer, you can identify brands that you like versus ones that you don’t. Take that instinct a step further by analyzing the brands you do like and identifying the elements that make them appealing.

Look at top nonprofit websites and start looking for the elements that make them stand out to you. After you’ve looked through several websites, make an initial list of the sites you find visually appealing and another of the sites you dislike visually.

Then, consider each element on the individual sites to determine what you like about the designs on your “visually appealing” list. Some elements to consider include:

  • Colour palette
  • Font type
  • White space
  • Patterns
  • Shapes
  • Images

After you’ve identified the elements you prefer over several sites, you’ll likely start seeing some overlapping features. For example, you might find that you prefer a friendly, lowercase font over a bold, all capitalized one. Or, you might prefer bright, warm colours more than cool, subdued ones. Adopt these preferred elements for your nonprofit’s brand to develop your own style.

3. Create a style guide for your nonprofit’s brand.

Once you’ve completed the prep work, establish your brand by developing a style guide to follow for your nonprofit. This style guide defines the brand elements that you’ll leverage for consistent, strategic communication.

Your guide should include the stylistic elements that define your nonprofit’s visual identity, including the following:

Colour palette

The colours you choose should be aligned with the tone you’d like to convey to your audience. Different colours inherently communicate different characteristics. For instance:

  • Red communicates strong emotions like strength and health and conveys urgency.
  • Orange tends to be a more playful colour, representing friendliness and energy.
  • Yellow represents sunlight, communicating warm and happy emotions.
  • Green traditionally represents growth and prosperity, often linked to climate and sustainability.
  • Blue is associated with a number of feelings, including calmness, tranquility, and trust.
  • Purple is often associated with innovation.
  • Black tends to represent more serious brands going for a bold or activist-driven look.

Choose the colours that best represent the message you’d like to convey, then add them to your style guide. These colours will be used repeatedly on your website and throughout your other marketing materials.

Logo

Your nonprofit’s logo succinctly encompasses your entire brand in a simple, single design. When your audience encounters your logo, they should immediately relate it to your mission.

Here are some tips to make sure your logo is impactful:

  • The design is simple. Too many small details will be challenging to copy and repeat in varying qualities and scales across multiple marketing channels and different materials.
  • It looks good in greyscale. If you’re printing your logo on a black-and-white letterhead, it should still be recognizable and attractive.
  • You have multiple versions. Certain circumstances may require your organization to use your logo with or without a tagline or in a different colour. Create these versions up front so they’re available when you need them.

Typography

Typography encompasses both the typeface (fonts and font families), style (ie. capitalization), and hierarchy. How you combine these elements will display tone just as colour decisions do.

When you choose a font, consider both usability and tone that is conveyed. For example, serif fonts tend to be more challenging than sans serif to read on computers. So, if your organization operates primarily on digital platforms, it’s easier for your audience to read paragraphs of text in a sans serif font.

Tone can be conveyed depending on the weight and feel of the typeface. Advocacy organizations may speak with urgency, calling for a bold font. Meanwhile, a children’s charity may speak softer, using a more lightweight, geometric font.

Choosing the style of your typography also depends on the tone you wish to convey. To communicate a friendly, approachable tone, you might choose an all lowercase font. Meanwhile, to communicate urgency or action, you might choose all capital letters instead.

Personality

While colour, typography, and logos primarily focus on the visual elements of your brand, your personality comes from the way you communicate and market your content to your audience.

Choose a consistent tone of voice that aligns with your organization’s identity to communicate with your audience. Then, carry this tone across your platforms, from your website content to your social media posts.

 

Save your completed style guide as a PDF so that it can’t be altered by others. Then share it with your design team, vendors, and marketing team. This will help you maintain a consistent brand across your team.

4. Maintain your brand across all channels.

While the content of your fundraising asks and messages may change depending on campaigns and programs, your brand should be immediately recognizable on each communication platform.

  • Nonprofit website. Your website is the central place from which you’ll build out your brand. Include your logo across all website pages, leverage your standard colour palette, and be sure all content portrays your brand personality.
  • Direct mail. Design a letterhead for your direct mail to use on every letter you send. For guidance, you can use letter templates like those offered by Fundraising Letters. Templates can be helpful to be sure all important information is included in the letter. However, customize the text to align with your personality before sending it.
  • Email. Leverage email software that provides more visual customization options than a generic email account. Mailchimp or similar solutions provide visual options to adopt your visual brand for every email you send.
  • Social media. Use your logo as your profile picture on social platforms. Customize your cover photo to also represent your brand. You might choose to include an image of your work, your team, a campaign, or constituents to personalize your social media page further.

When you adopt new audience-facing nonprofit software, choose solutions that offer customizable visual elements. This will ensure you can maintain your brand across any and all platforms, including crowdfunding pages, donation pages, or other fundraising opportunities.

5. Work with a nonprofit design agency.

While there are tips and tricks you can use to make impactful design decisions, you won’t become a design expert overnight. But you can have access to industry experts when you work with a design agency.

The best agencies will walk through the various design steps with your organization, getting to know your mission and personality in order to reflect them in the visual decisions you make. By working with an agency, you’ll see benefits such as saved time, access to expert advice, and increased confidence in design decisions.

 

While an agency is the most efficient choice to establish your brand, you can choose a more DIY approach. If you decide to go with the DIY method, ask other nonprofits if you can view their style guides or search for examples online. This will help guide your design decisions, ensuring you don’t forget any important elements in your own brand guide.

 


Ryan Felix head shotRyan Felix is a co-founder of Loop: Design for Social Good who brings a strong intuition and insight to create bold, creative & impactful websites. Ryan has led design studios in Toronto and New York using his knowledge of Human Centred Design to increase meaningful conversions and design enjoyable web experiences.

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