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5 Ways to Leverage Social Proof on Your Nonprofit Website

December 26, 2023 by Dennis Fischman Leave a Comment

A guest post by Anne Stefanyk, Kanopi Studios

Imagine this: You’re looking for a new restaurant to try on a Friday night. In your research, you come across an option that looks intriguing. However, the restaurant has only a handful of online reviews. You decide to keep searching and come across another eatery that has hundreds of reviews that are mostly positive, including reviews from established local guides. Because it seems like many other credible people have tried the restaurant and enjoyed it, you choose to go to the second establishment.

This example demonstrates the idea of social proof—the psychological phenomenon where people determine the right way to act based on the decisions and opinions of others.

Social proof is a powerful marketing tool for nonprofits. It shows potential new supporters that your organization already receives support from many other reliable individuals, and is therefore worthy of their support, too. 

In this guide, we’ll review our top tips for leveraging social proof within your nonprofit website and online fundraising campaigns to build credibility and trust with your audience. Along the way, we’ll review examples from the best nonprofit websites to demonstrate what a few tips look like in action.

1. Feature supporter testimonials

Just like a restaurant review, a supporter testimonial shows potential donors that your nonprofit is backed by trustworthy people who make smart investment decisions.

To get a good balance of trusted voices, seek out testimonials from different types of supporters, such as:

  • Donors: Interview long-time or major donors about why they’re passionate about your cause and what drives them to give.
  • Volunteers: Ask highly engaged volunteers about their favorite aspects of your mission and what their volunteer involvement means to them.
  • Corporate partners/sponsors: Get quotes from your corporate partners about why their business values align with your nonprofit’s mission and why they sponsor your events year after year.

Showcase these testimonials on your nonprofit’s blog and online donation page, as well as in your email newsletters and social media posts.

2. Showcase community impact

Show potential new supporters that your nonprofit receives backing and support from your entire community and that you’re a responsible community steward. Demonstrate the extent of your community impact by including these elements on your website:

  • Community member testimonials, including testimonials from beneficiaries who have been supported by your nonprofit’s services
  • Metrics that reveal your nonprofit’s impact, such as how many community members you help or the size of your geographic reach
  • Lists of your community partnerships, such as collaborations with other nonprofits or local schools

For example, let’s say your nonprofit provides healthcare resources and support to your local community. Kanopi’s healthcare website design guide recommends building trust through inspiring testimonials that include a photo of the individual and direct quotes from the patient or their family members. Consider creating a dedicated “Testimonials” or “Impact” page that also includes statistics about the number of community members you serve and other local healthcare organizations you partner with.

3. Include suggested donation amounts

Offering suggested donation amounts on your nonprofit’s giving form makes it easier for donors to determine how much to contribute. When donors see how much other people are giving, they’ll make their decision based on those amounts to align with the norm.

Bloomerang’s guide to nonprofit donation pages offers a few useful tips for choosing and displaying your suggested giving amounts:

  • Base your suggested donation amounts on your median donation amount. For example, if your median donation amount is $25, you can set your donation suggestions at $25, $50, $75, and $100.
  • Highlight your most popular gift amount. For example, take a look at how the CARE online donation page highlights the $300 option with a note saying “Most people are donating $300 right now.” New donors will think to themselves, “If most people are giving $300, then maybe so should I!”

Screenshot of the CARE donation page showing the $300 donation amount highlighted with a note that says “Most people are donating $300 right now.”

  • Use A/B testing to determine the best combination. A/B testing is the process of changing just one element on your online donation form (in this case, your suggested giving amounts) to determine which combination is most effective for driving conversions.

Be careful not to set your suggested donation amounts too low. Research from the University of Chicago’s Booth School of Business shows that low donation suggestions may increase your donation rate but decrease your overall average donation amount.

Instead, default to suggesting higher donation amounts. Even if donors don’t take you up on your highest suggestions, higher options tend to lead donors to give more than they otherwise would.

4. Create an exclusive donor circle

Invite donors to join an exclusive group of like-minded people by creating a donor circle.

Create different tiers for your circle based on giving level and offer varying benefits at each tier. Then, give each tier a name based on your nonprofit’s mission.

For example, Georgia Audubon’s Leadership Giving Circle is divided into these four tiers:

  • Cerulean Circle ($10,000+)
  • Roseate Circle ($5,000-$9,999)
  • Scarlet Circle ($2,500-$4,999)
  • Chestnut Circle ($1,000-$2,499)

Description of the Cerulean Circle of the Georgia Audubon Leadership Giving Circles

Each tier includes unique benefits along with an invitation to the annual Leadership Giving Circle birding trip, which is an opportunity to connect with fellow like-minded donors.

Feature a donor wall on your website or at your nonprofit’s headquarters that includes the names of all the donors in each circle (except those who wish to be anonymous). This can show potential donors the extent of your program and all the other donors who they’ll have the opportunity to connect with.

5. Display awards and accolades

Your nonprofit may have received awards or recognition from trustworthy organizations to acknowledge your positive influence. Feature any awards or acknowledgments on your website’s homepage, header, or footer to demonstrate your organization’s credibility.

For example, consider adding these accolades to your website:

  • Charity Navigator rating
  • Charity Watch grade
  • Guidestar Seal of Transparency

Demonstrating recognition from these trusted organizations is another effective way to increase donors’ confidence in your organization and the likelihood that they’ll financially support your cause.

If you need more support as you incorporate these tips into your nonprofit website, don’t hesitate to reach out to a nonprofit website professional. A web consultant can leverage their expertise to help your nonprofit tell its story more effectively and promote the idea of social proof in every aspect of your web design.


As Founder and CEO of Kanopi Studios, Anne Stefanyk helps create clarity around project needs, and turns client conversations into actionable outcomes. She enjoys helping clients identify their problems, and then empowering the Kanopi team to execute great solutions.

Anne is an advocate for open source and co-organizes the Bay Area Drupal Camp. When she’s not contributing to the community or running her thoughtful web agency, she enjoys yoga, meditation, treehouses, dharma, cycling, paddle boarding, kayaking, and hanging with her nephew.

https://twitter.com/Anne_Kanopi

https://www.drupal.org/u/annabella

https://www.linkedin.com/in/annestefanyk/

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Fundraising Tuesday: Are You Giving Gifts to Donors?

December 19, 2023 by Dennis Fischman Leave a Comment

It’s the season of giving, and nonprofits are giving gifts to me.

TechnoServe, The Global Fund for Women, UNCF, and RESIST all sent me return address labels.

Sage not only sent me mailing labels but also cards and envelopes to mail with them.

The Southern Poverty Law Center and the New Israel Fund sent maps. The Religious Action Center of Reform Judaism sent a  list of Jewish holidays  that can double as a bookmark.

Doctors Without Borders sent a combination flashlight, pen, and screwdriver,.

And I got reports and newsletters from the Planned Parenthood League of Massachusetts, the Greater Boston Food Bank, Dignity Matters, and the Somerville Mathematics Fund.

Thanks, you guys! I appreciate the gifts. But…was it really worth it to you?

Pros and Cons of Giving Gifts to Donors

Why do some nonprofits send gifts in the mail to people they hope will send a donation back? There are some good reasons to do it.

  • Getting your mail opened. You can write the ideal appeal letter, and it can all go to waste if the donor never reads it. An envelope that says “Gift enclosed” will pique some donors’ curiosity–especially if it’s a nice thick envelope, promising something inside.
  • Creating good will. Nonprofits hope that the warm glow of receiving a gift will put the recipient in the mood to be generous.
  • Making your nonprofit visible all year long. Every time I slide that bookmark into a book, or turn on that flashlight, or stick one of those labels onto a piece of mail, I will be reminded of the organization.
But there are also some excellent reasons why most nonprofits do not send gifts to donors. Share on X
  1. The cost. Even if you get a good deal on printing, adding a bookmark, a map, or stickers raises the cost of the mailing. That means more donations you have to receive before the appeal merely breaks even.
  2. The relationship. Your nonprofit works so hard to win the trust of your supporters, to make them feel personally noticed, wanted,  important. And then you say, “Here’s an item. How much is it worth to you?” You run the risk of cheapening the relationship and losing their loyalty. (Sending newsletters and impact reports strengthens the relationship!)
  3. The return. Some nonprofits have calculated that the costs of sending gifts to donors are justified by the resulting increase in donations  For most nonprofits, however, the returns are small and few–mostly from older people who feel an obligation to send a few bucks. Is it really worth it?
  4. The alternatives. There are other ways to get people to open your mail, read your letter, and respond.

What could you do instead?

Envelope all graphicInstead of sending a thick envelope that says “Gift Inside,” you could send an envelope with an urgent message about a person in need. It could be an unusual size. It could use color, or a photo. All those are more compelling than a gift, and cheaper, too!

You could find out more about your donors and segment your list. The message on the envelope and in the appeal letter could speak to what that person cares about most.

You could build up to your end-of-year appeal with donor communications all year round. Your communications calendar could include success stories that show the impact of the donor’s gift and make the donor feel like a hero.

You could get them involved in ways that don’t cost them money but strengthen their sense that you are their organization. Volunteering, showing up at rallies, doing policy advocacy…all these activities tie them more closely to your organization and make donating seem like a natural next step.

You could follow up your direct mail appeal with email, phone calls, and text messages. And you could make sure to thank your donors, over and over, in many different ways…because gratitude itself is a gift.

 

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Fundraising Tuesday: How to Build Long-Term Partnerships with Corporate Sponsors

December 12, 2023 by Dennis Fischman Leave a Comment

A guest post by Adam Weinger, Double the Donation

As your nonprofit strives to make a positive impact on society, forging connections with like-minded businesses can extend your reach and help you pursue your mission more effectively. Cross-sector partnerships involve more than just financial transactions—they demand a strategic approach, effective communication, and a commitment to shared values.

In this guide, we’ll explore four best practices that will enable your nonprofit to secure corporate sponsors and nurture these partnerships for long-term success.

Understand Their Goals

According to 360MatchPro’s guide to corporate social responsibility (CSR), businesses often have several objectives in mind when sponsoring a nonprofit. For instance, they might be looking to engage employees, connect with new customers, improve their reputation, and make an impact on their larger community.

Take these expectations into consideration as you develop an overarching goal for the partnership, ensuring that it is mutually beneficial and SMART:

  • Specific: Sponsorship goals should be clearly defined and focused, leaving no room for ambiguity.
  • Measurable: Include specific metrics or key performance indicators (KPIs) to allow for quantifiable progress tracking.
  • Achievable: Ensure that the goals are attainable within the context of your respective time, reach, and resources.
  • Relevant: Align the goals with the overarching objectives of both your nonprofit and corporate sponsor.
  • Time-bound: Setting a specific timeframe or deadline for achieving the goals creates a sense of urgency and helps with project management.

Let’s say a nonprofit focuses on providing education to underprivileged youth and partners with a corporate sponsor that shares its commitment to community empowerment. An example of a mutually beneficial goal for the partnership could be to establish a mentorship program and provide career guidance to 100 underprivileged high school students within the fiscal year.

Customize Sponsorship Proposals

Rather than taking a one-size-fits-all approach to sponsorship proposals, customize them to meet each sponsor’s needs and demonstrate that your organization is committed to delivering individualized value.

For the best results, incorporate the following details into your sponsorship proposal:

  • Contribution expectations: Conduct thorough research into the business’s financial well-being and past CSR initiatives. Then, use these insights to build your case for support and define the financial or in-kind contributions that you expect to receive.
  • Target audience: Corporate sponsors are often interested in reaching new customers through a nonprofit partnership. Research their target demographic and explain your access to that audience. For example, you might say something along the lines of, “We understand that your customers are primarily college students. At our last benefit concert, 87% of the participants were young adults aged 18-24.”
  • Tailored benefits: Offer incentives that cater to the sponsor’s interests, such as logo placement in promotional materials, recognition in targeted communication channels, or exclusive access to VIP events or programs.

Consider creating an enticing menu of sponsorship tiers. Ask potential sponsors to choose a sponsorship package with the benefits and involvement that best suit their needs. For instance, the lowest level might require a $1,000 donation in exchange for a social media shoutout, whereas a $10,000 donation will result in a full-page spread about the business in your newsletter. This system allows you to accommodate large corporations seeking extensive exposure as well as smaller businesses looking for more modest involvement.

Deliver on Promises

Fulfill all the promises made in your sponsorship agreements, whether that be providing the agreed-upon marketing opportunities, promoting the sponsor to a specific audience, or extending the appropriate recognition.

For example, let’s say your education-focused nonprofit promises a sponsor that their funding will provide scholarships to underprivileged students to attend a summer enrichment program. In this case, ensure that the scholarships are awarded as intended and students have access to the program. Then, summarize your efforts in a report that you provide to the sponsor, outlining the number of students benefiting, their progress, and any notable success stories.

When businesses see that your nonprofit can hold up its end of the deal, it validates their decision to invest and signals a willingness to nurture a long-term relationship. This can lead to more sustained support and ongoing collaboration, as both parties recognize the value of the partnership beyond short-term transactions.

Promote Open Communication

Maintaining open lines of communication is a basic tenant of professionalism. Use the following channels to connect with sponsors and gather feedback about their experiences with your nonprofit:

  • Email: Send personalized updates, newsletters, and event invitations directly to sponsors’ inboxes.
  • Social media: Leverage social media platforms such as LinkedIn, Twitter, and Facebook to share the impact of their contributions and tap into their potentially expansive networks.
  • In-person meetings: Organize meetings or conferences to connect with sponsors face-to-face, answer questions or concerns, and discuss future initiatives.

Additionally, consider designating a point of contact from your nonprofit staff to communicate with corporate sponsors and serve as a liaison between the two organizations. They can provide timely responses to inquiries, address concerns, and coordinate logistics, creating a positive experience for the sponsor.

Show Appreciation

Don’t underestimate the power of appreciation. eCardWidget’s guide to donor recognition recommends taking the following steps to acknowledge and thank your corporate sponsors for their support:

  • Personalize thank-you letters. Send personal thank-you letters to express your sincere gratitude for their support and highlight the specific achievements that you’ve made with their help.
  • Provide public recognition: Recognize corporate sponsors on your website, your digital donor wall, social media platforms, and in your marketing materials to publicly showcase their commitment to your cause.
  • Host exclusive events. Host recognition events or ceremonies where sponsors are celebrated to create a memorable partnership experience and positive impression of your organization.
  • Publish impact reports. Provide corporate sponsors with impact reports that detail the outcomes resulting from their support and demonstrate how their contributions have made a difference for your nonprofit’s beneficiaries.

These forms of recognition not only inform sponsors about the tangible results of their support but also reinforce their sense of purpose and commitment to your organization.


Adam Weinger is the President of Double the Donation, the leading provider of tools to nonprofits to help them raise more money from corporate matching gift and volunteer grant programs.

Double the Donation’s robust solution, 360MatchPro, provides nonprofits with automated tools to identify match-eligible donors, drive matches to completion, and gain actionable insights. 360MatchPro integrates directly into donation forms, CRMs, social fundraising software, and other nonprofit technology solutions to capture employment information and follow up appropriately with donors about matching gifts.

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